IBM announced this week that it is spinning off its legacy Managed Infrastructure business into a new public company, thus creating two independent companies. I highly endorse this move and, in fact, advocated it for years. IBM is a big, successful, proud organization. But it has been apparent for years that it faced significant challenges in trying to manage two very different businesses and operate within two very different operating models.
Diversity is Gaining Ground in BPS – Why your Organization Should Care
While not new concepts to the services industry, the COVID-19 pandemic has [...]
