Artificial Intelligence and The Shape of Things to Come | Sherpas in Blue Shirts

Recently, as guest speaker at an event for senior lawyers, I looked at “Artificial Intelligence (AI) and the Shape of Things to come”. I started by asking who was using artificial intelligence.  A few hands went up but of course, it was a trick question!  I held up my mobile phone and pointed out that everyone using Google or mobile assistants, such as, Siri and Galaxy, is using some form of AI – and it neatly demonstrates that AI has arrived in all our lives in ways we have not even realised.

AI is working its way into all aspect of work, business and leisure. The likes of Amazon Echo and Alexa have brought AI to the home while businesses have started to use AI to handle some of their core functions. Examples include processing invoice payments, insurance claims and customer complaints. In the professions such as legal services, some firms have deployed AI that decides what paragraphs to include in legal contracts. On another front, AI is being used in law enforcement, helping police forces uncover fraud.

AI is here and is touching our lives one way or another, sometimes without us even knowing it. So what is it and what kind of benefits or challenges does it bring? I am not an AI scientist and in this blog, attempt to shine only some light on this vast and fast developing topic.

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