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Webinar Deck Oct. 19, 2015
Webinar Deck: HR Analytics in Europe: A Patchwork Landscape
On October 19, Everest Group hosted an insightful webinar during which findings of our research were presented, including on-the-ground, successful examples of HR analytics from some of the largest corporations in Europe. The presentation will be… -
In the News Dec. 05, 2014
New IT Outsourcing Model Boosts Bottom Line - CIO | In The News
“Faced with increased competition and pricing pressure, global service providers have been increasing their focus on their most lucrative business segments in recent years. And that restructuring is beginning to bolster their bottom lines. During the… -
Thematic Report Sep. 23, 2015
Anirban Deuri
Assistant ManagerRest of the World (RoW): Global Services Trends in Q2 2015
Introduction Buyer Geography Trends reports provide data, developments, and insights on outsourcing and offshoring trends for a particular buyer geography/region. These reports provide the research and analysis that enable users to navigate through complexity and make… -
Thematic Report Sep. 23, 2015
Anirban Deuri
Assistant ManagerEurope: Global Services Trends in Q2 2015
Introduction Buyer Geography Trends reports provide data, developments, and insights on outsourcing and offshoring trends for a particular buyer geography/region. These reports provide the research and analysis that enable users to navigate through complexity and make… -
Thematic Report Sep. 23, 2015
Anirban Deuri
Assistant ManagerU.S. and Canada: Global Services Trends in Q2 2015
Introduction Buyer Geography Trends reports provide data, developments, and insights on outsourcing and offshoring trends for a particular buyer geography/region. These reports provide the research and analysis that enable users to navigate through complexity and make… -
Market Insights™ Dec. 20, 2014
IT Outsourcing (ITO) in the Healthcare Provider Industry – Annual Report 2014 | Market Insights™
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Executive Summary Global in-house center (GIC) is an established sourcing model with leading organizations across the globe adopting the model to build in-house capabilities. Everest Group believes that there are more than 2,000 GICs across the…
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The contact center outsourcing (CCO) marketplace is mature. It’s a large market, and companies across a wide number of industries and geographies use the services. The market is now $70-75 billion, which is approximately 20 percent…
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In the News Nov. 20, 2014
Around The World And Back Again - Professional Outsourcing | In The News
“The proportion of onshore delivery center set-ups has nearly doubled in recent years as outsourcing service providers have sought to maximize their performance and meet client demands.” Read More. -
Introduction The global L&P insurance BPO market continues to grow steadily with a maturing service provider landscape. It registered 5% growth in terms of revenue in 2014. The market is quite concentrated with United Kingdom and…
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Market Insights™ Nov. 17, 2014
Retail Space Outsourcing Landscape | Market Insights™
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Thematic Report Jan. 20, 2016
Parul Jain
Vice PresidentGICs Leading the Way for Digital Transformation of the Enterprise
Introduction The global business environment is undergoing a significant change towards "digital," driven by a combination of factors – changing consumer demands, emerging of disruptive technology, reducing go-to-market time, and increasing pressure on margins. To thrive… -
PEAK Matrix® Sep. 17, 2015
Workplace Services PEAK Matrix™ – Europe-focused – Assessment and Profile Compendium 2015
Introduction Tough economic conditions are pushing European enterprises to derive meaningful and cost effective process changes to improve end-user productivity within their workplace environments. However, ownership of data as well as regulatory & compliance requirements continue… -
PEAK Matrix® Sep. 10, 2015
Life Sciences Big Data and Analytics IT Services – Service Provider Landscape with PEAK Matrix™ Assessment 2015
Introduction The healthcare and life sciences (HLS) landscape has been subject to significant turbulence on account of a gamut of factors including escalating costs, widespread regulatory amendments, changing business models, and evolution of the patient-centric paradigm… -
Market Insights™ Nov. 17, 2014
IT Outsourcing in Insurance Annual Report 2014 | Market Insights™
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In the News Dec. 11, 2014
How To Make Your Outsourcing Team Work For You: Part I - Procurement Leaders | In The News
“Procurement outsourcing is picking up pace. Everest Group recently reported that spend under management will stand at between $270bn to $275bn in 2014, an increase of 7% from 2013.” Read more. -
Thematic Report Sep. 03, 2015
Anirban Deuri
Assistant ManagerBanking, Financial Services, and Insurance (BFSI): Global Services Trends in Q2 2015
INTRODUCTION The Industry Trends reports provide industry-specific data, developments, and insights that enable global sourcing managers to navigate through the complexity and make clear and effective decisions suited to their specific industries. These reports provide detailed… -
In the News Nov. 14, 2014
Hypocrisy And Connections Help IT Outsourcing Firms - ComputerWorld | In The News
“Peter Bendor-Samuel, CEO of Everest Group, an outsourcing research group and consultancy, said the impact of a 50/50 ratio restriction “would be significant” and would raise the cost of the employees by 10% to 15%. New… -
Thematic Report Sep. 03, 2015
Anirban Deuri
Assistant ManagerManufacturing, Distribution, and Retail (MDR): Global Services Trends in Q2 2015
INTRODUCTION The Industry Trends reports provide industry-specific data, developments, and insights that enable global sourcing managers to navigate through the complexity and make clear and effective decisions suited to their specific industries. These reports provide detailed… -
Thematic Report Sep. 03, 2015
Anirban Deuri
Assistant ManagerEnergy & Utilities (E&U): Global Services Trends in Q2 2015
INTRODUCTION The Industry Trends reports provide industry-specific data, developments, and insights that enable global sourcing managers to navigate through the complexity and make clear and effective decisions suited to their specific industries. These reports provide detailed…
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