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Thematic Report July 01, 2015
Anirban Deuri
Assistant ManagerEnergy & Utilities (E&U): Global Services Trends in Q1 2015
INTRODUCTION The Industry Trends reports provide industry-specific data, developments, and insights that enable global sourcing managers to navigate through the complexity and make clear and effective decisions suited to their specific industries. These reports provide detailed… -
Thematic Report July 01, 2015
Anirban Deuri
Assistant ManagerTravel and Hospitality: Global Services Trends in Q1 2015
INTRODUCTION The Industry Trends reports provide industry-specific data, developments, and insights that enable global sourcing managers to navigate through the complexity and make clear and effective decisions suited to their specific industries. These reports provide detailed… -
In the News Oct. 02, 2014
Increase in Business Process Outsourcing in Insurance Market Recorded - Out-Law.com | In The News
“Business advisors Everest Group said the global insurance BPO market was worth $2.7 billion in 2013 and that it expects the market to grow in value to as much as $3.6bn next year.” Read more. -
Thematic Report July 22, 2015
Workplace Services Market Update 2015 – Left is Right for the Service Desk!
Introduction Rapid device & application proliferation, technology disruptions, globalization of businesses, and burgeoning IT costs are pushing enterprises to invest in radical service desk optimization initiatives. Everest Group believes that a carefully implemented “shift-left” strategy can… -
Press Release Sep. 18, 2014
Outsourcing to Disadvantaged Workers Makes Good Business Sense | Press Release
Impact sourcing study supported by The Rockefeller Foundation substantiates business case for employing high potential, disadvantaged individuals. DALLAS, Sept. 18, 2014 — Impact sourcing (IS) is not just a nice thing to do; it also makes… -
Sep. 30, 2014
Shared Services & Outsourcing for Banking, Financial Services & Insurance - October 27-28 | Event
Eric Simonson, Managing Partner - Research, will lead the round table, "Is the World Really Our Oyster? Examine Emerging Trends and Drivers in Global Geographies for Shared Services and Outsourcing," at Shared Services & Outsourcing for… -
Market Insights™ Oct. 03, 2014
IT Outsourcing (ITO) in the Payer Industry – Annual Report 2014: Regulation on Payers’ Mind | Market Insights™
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Introduction The global banking BPO market has been growing at 8-10% with significant variations seen across the years, driven by macroeconomic environment, regulatory compliance initiatives, and other factors. New contract signings is the major driver for…
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In the News July 18, 2014
Analysing Analytics And Its Role In Outsourcing - Outsource Magazine | In The News
“Everest Group describes analytics as the discipline of gaining meaningful insights, through interpretation of data, leading to better decision-making. Everest Group puts analytics into four major groups, based on the level of solution maturity, sophistication and… -
Introduction Today’s Business Process Services (BPS) supplier market is a highly competitive space with providers from different heritages vying for the same set of buyers. In this scenario, technology is becoming a major differentiator. As a…
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PEAK Matrix® June 15, 2015
Workplace Services – PEAK Matrix™ Assessment and Profiles Compendium
INTRODUCTION Today’s enterprise workplace is characterized by a strong focus on improving the overall end-user experience by offering secure and on-demand access to applications and data across the devices of choice, based on the individual personas… -
In the News July 18, 2014
Analysing Analytics and its Role in Outsourcing (Part 2) - Outsource Magazine | In The News
“The list of applications of analytics in outsourcing can go on and on. Unsurprisingly, the vast scope and potential benefits are driving the market for both building analytics into outsourcing contracts and analytics BPS, where the… -
Market Insights™ Aug. 20, 2014
Renewal/Restructure Outsourcing Deals Declining | Market Insights™
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