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  • State of the Market
    March 30, 2017

    Innovation is a very hard process for life sciences. As an industry, it is used to making long-term bets (10-20 years) and investing billions of dollars on drug developments. As they jump into a world where…
  • Viewpoint
    March 23, 2017

    Assessing relative differences in productivity across locations is of significant relevance to firms that leverage an integrated global delivery model across offshore, nearshore, and onshore locations. In addition, the looming prospect of increasing barriers to offshoring/nearshoring,…
  • Thematic Report
    Feb. 15, 2017

    Market Vista report provides data and analysis highlighting the key trends and developments in the fast-evolving global offshoring and outsourcing market. Market Vista captures the key developments across outsourcing transaction trends, health of Global In-house Centers…
  • Thematic Report
    May 19, 2017

    Internet of Things (IOT) is heralded as the next revolution in the information age, which will change how we communicate and leverage machines around us. Technology companies, service providers, system integrators, device & chip manufacturers, and…
  • Thematic Report
    Feb. 10, 2017

    Extensive study of true growth (organic, constant currency) across 19 IT services market segments indicates that the market grew by 3.1% YOY in the quarter ending September 2016, a 0.8 percentage point deceleration over the same…
  • In the News
    Feb. 15, 2016

    “Research firm Everest Group announced its top IT outsourcing companies, and there is a surprise in pole position. ‘Our assumption would have been that Accenture would be No. 1 and IBM would be No. 2,’ Abhishek…
  • Thematic Report
    Feb. 10, 2017

    Extensive study of true growth (organic, constant currency) across 19 IT services market segments indicates that the market grew by 3.1% YOY in the quarter ending September 2016, a 0.8 percentage point deceleration over the same…
  • Thematic Report
    Feb. 07, 2017

    Contact Center Outsourcing (CCO) Market for the Healthcare Industry – Service Provider Landscape with PEAK Matrix™ Assessment 2016Short description: This report provides insights into the global Contact Center Outsourcing (CCO) market for the healthcare industry. The…
  • Thematic Report
    March 16, 2017

    Enterprises seek breakthrough value from their digital transformation initiatives, and rely on their service providers to harness the “power of innovation” to achieve business outcomes. With the changing dynamics of the global services industry, senior executives…
  • Accelerator
    Feb. 07, 2017

    As a sign of outsourced IT and BPO services maturity, Everest Group has observed contract benchmarking clauses being diligently invoked at regular intervals. Over the years, a corresponding proliferation in benchmark providers has also been observed…
  • Viewpoint
    Feb. 06, 2017

    Given the need for improved efficiency and quicker time-to-market, IT outsourcing landscape of life sciences companies is set to change. Many firms are already experimenting with a combination of in-housing and outsourcing constructs. However, the broad…
  • PEAK Matrix®
    Feb. 03, 2017

    As Obamacare continues to bring about changes in the market, healthcare payer market remains in a dynamic state. The impending decision about top payer consolation has added to the uncertainty in the market. Some of the…
  • Market Insights™
    March 30, 2016

  • PEAK Matrix®
    Jan. 29, 2017

    Enterprises in the insurance industry are reviewing their business strategies in the wake of uncertain macroeconomic conditions, destabilizing socio-political instances, and dynamic customer expectations. In order to address these challenges, insurers are looking to identify service-level…
  • Viewpoint
    Feb. 08, 2017

    The global business environment is changing; with emphasis on cost optimization, better customer experience, faster and error-free processing, and perfect regulatory compliance driving this change. The P&C industry is no exception to this rule. Service Delivery…
  • Provider Compendium
    Jan. 24, 2017

    As the realities of the global business environment change, the Business Process Services (BPS) industry is also under pressure to transform. Buyers are increasingly demanding results beyond cost reduction and operational efficiencies. They want BPS to…
  • Provider Compendium
    March 03, 2016

    Introduction The healthcare landscape has been subject to significant turbulence on account of a gamut of factors including escalating costs, widespread regulatory amendments, changing business models, and evolution of the patient-centric paradigm (with mobile computing, social…
  • Webinar Deck
    March 30, 2017

    The RPA market and technology landscape are rapidly evolving. We have been following the trends closely and have unique insights to offer industry stakeholders as they evaluate how these changes will impact their organizations. From collecting…
  • PEAK Matrix®
    Jan. 19, 2017

    Enterprises in the insurance industry are reviewing their business strategies in the wake of uncertain macroeconomic conditions, destabilizing socio-political instances, and dynamic customer expectations. As they march against the industry headwinds, they are looking to improve…
  • In the News
    Feb. 09, 2016

    “Outsourcing consultancy and research firm Everest Group recently unveiled its ranking of top 20 IT service providers, but it wasn’t legacy powerhouses like IBM or HP that topped the list.” Read more.

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