Process Mining Products PEAK Matrix® Assessment

Process mining analyzes process-related information from event logs generated by enterprise systems (Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), etc.), to offer a fact-based approach to discover, monitor, and optimize existing processes. It is one of the fastest-growing markets in the Intelligent Automation (IA) space, enhancing operational efficiency, ensuring process governance and compliance, and improving customer experience. This data-driven approach to process optimization has numerous applications and use cases across industries and process areas. To meet evolving enterprise objectives, providers are upgrading their process mining product capabilities, features, and functionalities.

Process Mining Products

What is in this PEAK Matrix® Report?

In this report, we assess 21 process mining technology providers and position them on Everest Group’s PEAK Matrix® framework as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings. Each profile offers a comprehensive picture of the provider’s key strengths and limitations. The research will help buyers select the best-fit provider for their requirements, while providers will be able to benchmark themselves against their competition.

In this  report, we:

  • Position the providers on Everest Group’s PEAK Matrix® as Leaders, Major Contenders, and Aspirants
  • Offer an overview of process intelligence products
  • Examine the process mining technology provider market’s competitive landscape
  • Evaluate key process mining technology trends
  • Assess providers’ key strengths and limitations

Scope:

  • All industries and geographies
  • Process mining software products sold on license, irrespective of any ongoing business or IT process outsourcing or managed services
  • This report is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading process mining technology providers, client reference checks, and an ongoing analysis of the process mining market

PROCESS MINING PRODUCTS PEAK MATRIX® ASSESSMENT 2024

Process Mining PEAK 2023

What is in this PEAK Matrix® Report?

In this report, we examine 18 process mining technology providers and position them on Everest Group’s PEAK Matrix®, categorizing them as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings. The research will help buyers select the right-fit technology providers for their needs and enable providers to benchmark themselves against the competition.

In this report, we provide:

  • Everest Group’s PEAK Matrix® evaluation of 18 process mining technology providers and their categorization as Leaders, Major Contenders, and Aspirants
  • An overview of process intelligence products
  • Competitive landscape of the process mining technology provider market
  • Key process mining technology trends
  • Key strengths and limitations of each process mining technology provider

Scope:

  • Process mining software products that are sold on license, irrespective of any ongoing business or IT process outsourcing or managed services
  • All industries and geographies
  • Assessment based on Everest Group’s annual RFI process for the calendar year 2022, interactions with leading process mining technology providers, client reference checks, and an ongoing analysis of the process mining market

PROCESS MINING PRODUCTS PEAK MATRIX® ASSESSMENT 2023

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What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

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