An increasing number of companies have started their own Global In-house Centers (GICs) (also known as captives), and companies that have existing GICs have been expanding the scope of what those GICs do. This surge in GIC build and expansion is coming at the expense of the third-party services market.
The Evolution and Growth of Global Capability Centers (GCCs) and the Critical Role of Providers
In recent years, Global Capability Centers (GCCs) / Global In-house Centers (GICs) [...]
