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Press Release July 15, 2015
Finance and Accounting Outsourcing Market is Maturing, Contract Landscape is Changing | Press Release
FAO buyers seek value beyond labor arbitrage, look to technology and automation for cost savings DALLAS, JULY 15, 2015 — The FAO market is approaching maturity, with growth rates tapering to approximately 6 percent in 2014… -
On May 12, Everest Group hosted a one-hour webinar that offered insights on the delivery locations that are positioned to become the “talent hotspots” for the delivery of digital services. The webinar also examined highlights of…
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Blog Aug. 13, 2015
Why Are Organizations Leaning on Contact Center Outsourcing Providers to Tackle Their Social Media Analytics Challenges? | Sherpas in Blue Shirts
Our last blog on social media analytics outlined the challenges organizations can face in developing and launching their social media analytics capabilities. The challenges ranged from organizational issues to technology solutions. Given that many organizations channel… -
State of the Market July 27, 2015
IT Outsourcing (ITO) in the Life Sciences Industry – Annual Report 2015: Integrated Services Strategy in the Age of Digital
Introduction The healthcare landscape has been subject to significant turbulence on account of a gamut of factors including escalating costs, widespread regulatory amendments, changing business models, and evolution of the patient-centric paradigm (with mobile computing, social… -
In the News July 08, 2015
India IT Outsourcing Firms Seek Booster Shot From Obamacare - Reuters | In The News
“India’s IT outsourcing firms are betting on U.S. President Barack Obama’s healthcare reform to rev up revenue growth which is slowing as the $146 billion industry’s key financial and manufacturing clients spend less on software services.… -
Press Release July 20, 2015
Buyers Look Beyond Cost and Seek New Sources of Value in Procurement Outsourcing | Press Release
Specialists and India IT+BPO service providers drive growth; technology remains top investment priority. DALLAS, JULY 20, 2015 — The global multi-process Procurement Outsourcing (PO) market maintained its robust momentum and recorded a sturdy growth of 12… -
Market Insights™ June 23, 2015
Adding Value in Contact Center Outsourcing | Market Insights™
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Executive Summary The next-generation of global business process services is being ushered in by drivers that extend beyond traditional metrics such as cost arbitrage. The primary ask of the buyers is now centered on driving business…
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In the News April 22, 2015
"Value" In Outsourcing - Professional Outsourcing | In The News
“Drip … drip … drip … Is that the sound of value leaking from your sourcing contract? Value leakage in outsourcing contracts is misunderstood – and expensive – but avoidable.” Read More. -
Thematic Report April 25, 2016
Anirban Deuri
Assistant ManagerRest of the World (RoW): Global Services Trends in Q4 2015
Introduction Buyer Geography Trends reports provide data, developments, and insights on outsourcing and offshoring trends for a particular buyer geography/region. These reports provide the research and analysis that enable users to navigate through complexity and make… -
Thematic Report April 25, 2016
Anirban Deuri
Assistant ManagerEurope: Global Services Trends in Q4 2015
Introduction Buyer Geography Trends reports provide data, developments, and insights on outsourcing and offshoring trends for a particular buyer geography/region. These reports provide the research and analysis that enable users to navigate through complexity and make… -
Thematic Report April 25, 2016
Anirban Deuri
Assistant ManagerU.S. and Canada: Global Services Trends in Q4 2015
Introduction Buyer Geography Trends reports provide data, developments, and insights on outsourcing and offshoring trends for a particular buyer geography/region. These reports provide the research and analysis that enable users to navigate through complexity and make… -
Viewpoint May 25, 2016
Ashwin Venkatesan
Vice PresidentCSC-HPE Services Merger
HPE has announced that it will spin off its enterprise services unit and merge it with CSC to create a new “pure play” IT services company. The new entity, which will come into existence no later… -
OverviewThis Service Delivery Automation (SDA) profile for WorkFusion covers company overview, product overview, buyer location & industry mix, solution scope, technology characteristics, key clients, and Everest Group’s assessment of the vendor across various dimensions.The objective of…
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In the News July 14, 2015
Recruitment Outsourcing Is the Next Big Thing; Expected to Grow 50% a Year - Economic Times | In The News
“A few months ago, PeopleStrong inked a deal with software exporter Wipro worth $16 million (about Rs 100 crore), according to an Everest Group report, for a period of five-seven years.” Read more. -
Thematic Report April 19, 2016
Anirban Deuri
Assistant ManagerManufacturing, Distribution, and Retail (MDR): Global Services Trends in Q4 2015
INTRODUCTION The Industry Trends reports provide industry-specific data, developments, and insights that enable global sourcing managers to navigate through the complexity and make clear and effective decisions suited to their specific industries. These reports provide detailed… -
Thematic Report April 19, 2016
Anirban Deuri
Assistant ManagerBanking, Financial Services, and Insurance (BFSI): Global Services Trends in Q4 2015
INTRODUCTION The Industry Trends reports provide industry-specific data, developments, and insights that enable global sourcing managers to navigate through the complexity and make clear and effective decisions suited to their specific industries. These reports provide detailed… -
Thematic Report April 19, 2016
Anirban Deuri
Assistant ManagerPublic Sector: Global Services Trends in Q4 2015
INTRODUCTION The Industry Trends reports provide industry-specific data, developments, and insights that enable global sourcing managers to navigate through the complexity and make clear and effective decisions suited to their specific industries. These reports provide detailed… -
Thematic Report April 19, 2016
Anirban Deuri
Assistant ManagerHealthcare: Global Services Trends in Q4 2015
INTRODUCTION The Industry Trends reports provide industry-specific data, developments, and insights that enable global sourcing managers to navigate through the complexity and make clear and effective decisions suited to their specific industries. These reports provide detailed… -
Thematic Report April 19, 2016
Anirban Deuri
Assistant ManagerEnergy & Utilities (E&U): Global Services Trends in Q4 2015
INTRODUCTION The Industry Trends reports provide industry-specific data, developments, and insights that enable global sourcing managers to navigate through the complexity and make clear and effective decisions suited to their specific industries. These reports provide detailed…
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