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  • Viewpoint
    Jan. 13, 2017

    The ability to increase scale/headcount is one of the key location selection criteria for most companies (both enterprises and service providers). Whether expanding operations in an existing location or selecting a new location, the fundamental question…
  • Provider Compendium
    Dec. 30, 2015

    Introduction The Multi-Process Human Resources Outsourcing (MPHRO) Service Provider Profile Compendium is a companion to Everest Group’s latest study, Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Landscape with PEAK Matrix™ Assessment 2015. This report provides…
  • Press Release
    Dec. 14, 2015

    Facing the challenges of tapering margins, regulatory reforms and evolving customer-centricity, the global healthcare industry is turning to technology to trim expenses and enable innovation. Consequently, the healthcare IT outsourcing (ITO) market is expected to double…
  • PEAK Matrix®
    Dec. 15, 2016

    Internet of Things (IoT) is being rapidly adopted by enterprises across industries to achieve higher efficiency, enable data-driven decision making and explore new revenue opportunities. It is being heralded as the next industrial revolution, leading to…
  • PEAK Matrix®
    Oct. 31, 2016

    The Healthcare and Life Sciences (HLS) landscape has been subject to significant turbulence on account of a gamut of factors including escalating costs, widespread regulatory amendments, changing business models, and evolution of the patient-centric paradigm (with…
  • Provider Compendium
    Dec. 09, 2015

    Introduction The FAO service provider profile compendium provides accurate, comprehensive, and fact-based snapshots of 24 service providers in the multi-process FAO market. Each 5-6 page service provider profile provides a comprehensive picture of their service suite,…
  • Viewpoint
    Jan. 10, 2017

    In the past four to six years, Argentina has been viewed with caution by investors in Information Technology (IT) and Business Process (BP) services owing to significant geopolitical and macroeconomic concerns. However, a change in government…
  • Viewpoint
    Nov. 10, 2016

    Talent Acquisition (TA) analytics is shaping up to become one of the most significant disruptors in human capital management. Enterprises, technology vendors, and service providers are leveraging analytics in various shapes and forms to improve different…
  • Accelerator
    Oct. 12, 2016

    The volatility of the global economy has made buyers cautious and they want to squeeze every last cent from their outsourcing contracts. It has become increasingly important to focus on spend management and, consequently, review supplier…
  • Thematic Report
    Sep. 30, 2016

    The Industry Trends reports provide industry-specific data, developments, and insights that enable global sourcing managers to navigate through the complexity and make clear and effective decisions suited to their specific industries. These reports provide detailed information…
  • Thematic Report
    Sep. 30, 2016

    The Industry Trends reports provide industry-specific data, developments, and insights that enable global sourcing managers to navigate through the complexity and make clear and effective decisions suited to their specific industries. These reports provide detailed information…
  • Thematic Report
    Sep. 30, 2016

    Buyer Geography Trends reports provide data, developments, and insights on outsourcing and offshoring trends for a particular buyer geography/region. These reports provide the research and analysis that enable users to navigate through complexity and make clear,…
  • Thematic Report
    Sep. 30, 2016

    The Industry Trends reports provide industry-specific data, developments, and insights that enable global sourcing managers to navigate through the complexity and make clear and effective decisions suited to their specific industries. These reports provide detailed information…
  • Thematic Report
    Sep. 30, 2016

    The Industry Trends reports provide industry-specific data, developments, and insights that enable global sourcing managers to navigate through the complexity and make clear and effective decisions suited to their specific industries. These reports provide detailed information…
  • Thematic Report
    Sep. 30, 2016

    Buyer Geography Trends reports provide data, developments, and insights on outsourcing and offshoring trends for a particular buyer geography/region. These reports provide the research and analysis that enable users to navigate through complexity and make clear,…
  • Thematic Report
    Sep. 30, 2016

    The Industry Trends reports provide industry-specific data, developments, and insights that enable global sourcing managers to navigate through the complexity and make clear and effective decisions suited to their specific industries. These reports provide detailed information…
  • Thematic Report
    Sep. 30, 2016

    Buyer Geography Trends reports provide data, developments, and insights on outsourcing and offshoring trends for a particular buyer geography/region. These reports provide the research and analysis that enable users to navigate through complexity and make clear,…
  • Thematic Report
    Sep. 30, 2016

    The Industry Trends reports provide industry-specific data, developments, and insights that enable global sourcing managers to navigate through the complexity and make clear and effective decisions suited to their specific industries. These reports provide detailed information…
  • State of the Market
    Nov. 06, 2015

    INTRODUCTION Rising customer expectations, tight margins, pricing pressure, threat from new entrants, uncertain economy, and increasing regulatory requirements are the key challenges faced by the insurance industry. To address these challenges, insurance firms are investing in…
  • Thematic Report
    Sep. 30, 2016

    The Industry Trends reports provide industry-specific data, developments, and insights that enable global sourcing managers to navigate through the complexity and make clear and effective decisions suited to their specific industries. These reports provide detailed information…

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