Generative AI seems so compelling. However, it carries significant issues that will likely cause initiatives to fail or substantially underperform against their potential. This blog presents information about several issues. We will look first at a key issue causing a lot of resistance to generative AI adoption: the technology presents a probabilistic answer as though it is a deterministic answer. This blog will help your company better understand where and how to apply generative AI.
Leveraging Strategic Partnerships to Unlock the Potential of Gen AI in Customer Experience Management
By strategically partnering with third-party providers, enterprises can fully harness the potential [...]