Reimagine growth at Elevate – Dallas 2025. See the Agenda.
Gamification: Unleashing the Full Potential of Your Contact Center Agents | Webinar
Webinar
Gamification: Unleashing the full potential of your contact center agents
September 14, 2023
12:00 PM EST | 9:00 PM ISTST
Everest Group’s Chhandak Biswas will join a webinar to discuss how gamification can transform the customer experience management (CXM) landscape and create a motivated, high-performing workforce.
The panel will discuss:
- How gamification works
- How gamification benefits contact centers
- The key aspects of a gamified experience ecosystem
- The path to successful implementation and how to overcome challeneges
- The future of gamification in CXM
Register
Chhandak Biswas
Practice Director, Everest Group
Aditi Bhandari
Vice President, Marketing, Startek
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