Every company contracting with third-party service providers wants a provider that gives them a good price. On the surface, this is an obvious selection criterion that would put a provider in the winner column. But customer experience is a much deeper and more valuable evaluation component than pricing.
Concentrix Acquires Webhelp: A Game Changer in the Global Customer Experience Management (CXM) Landscape
The combination of Concentrix and Webhelp will create a global customer experience [...]
