How is Finance & Accounting Outsourcing Evolving to Support CFOs in Future-Proofing Their Organizations? | Webinar

Access the on-demand webinar, which was delivered on Tuesday, January 19, 2021

Finance and accounting is not new to business process outsourcing. Not only is it growing at a steady pace, but it is evolving as organizations aim to use it more strategically.

Everest Group speakers Shirley Hung, VP, Michel Janssen, CRO, and Vignesh Kannan, Practice Director, discussed critical trends in Finance & Accounting Outsourcing (FAO), including the role of data and analytics in building business resilience. They also touched on key findings from Everest Group’s recent Global CFO Survey, which reveals the current mindset of finance leaders as they help their businesses emerge with momentum from the global pandemic.

Key takeaways:

  • The CFO’s view on business imperatives, changes in operating models, and how the role may evolve
  • Adoption drivers and trends that are shaping the FAO service provider landscape
  • How FAO service providers can deliver value through data and analytics

We answered the following questions:

  • What are the key short- and long-term business imperatives according to CFOs?
  • How will the CFO role evolve due to an ongoing environment of extreme uncertainty?
  • What changes are expected in finance and accounting operating models?
  • What are the key adoption drivers for FAO?
  • What key trends are shaping the FAO service provider landscape?
  • How are FAO service providers delivering value through data and analytics?

Who should view the webinar and why?

This webinar will provide leaders of finance and accounting, shared services, enterprises, business process outsourcing, global sourcing, and global business center organizations with essential insight around FAO trends and how it can offer support to CFOs in future-proofing their organizations.


Michel Janssen
Chief Research Officer
Everest Group

Shirley Hung
Vice President
Everest Group

Vignesh Kannan
Practice Director
Everest Group

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