Jimit Arora, Partner, Amy Fong, Vice President, and Michel Janssen, Chief Research Officer, will be delivering the keynote address with Kerry Hallard, CEO of the GSA and Chair of the Global Technology & Business Services Council (GT&BSC), in a session titled Revised Vision – Recalibrating for Resiliency. Based on new global research undertaken by Everest Group in partnership with GT&BSC, this keynote address will examine the impact of COVID-19 on countries and the global economy, the role of innovation in times of crises and opportunity, and will set the scene for the need for greater leadership and cross-regional collaboration than ever before.

The keynote address will be followed by a panel discussion of analysts’/advisors’ views on the future of global technology and business services industry around the world. Everest Group’s Managing Partner, Eric Simonson will be a panelist in this discussion.