Everest Group’s Amy Fong and Michel Janssen will be speaking in the session Managing the Transition to a Work from Home Model in Global Services in IAOP’s GOV20 virtual forum.
Leading service providers have announced a significant portion of their roles will shift to a work from home (WFH) model. While many organizations allowed WFH as a temporary solution during the crisis, its likely it will become the norm for many roles. In this session Everest Group will share the latest research on market trends as well as guidance to prepare for the “Next Normal” in service delivery. We will discuss:
Thursday, October 7-9, 2020; 1:30 PM – 2:00 PM ET
Live, virtual event
Michel Janssen
Chief Research Officer
Amy Fong
Vice President