Everest Group Partner, Nitish Mittal, will join a panel of industry experts from Norfolk County Council and Capita Public Services to discuss:

  • What do we want to enable? From the simple to more ambitious personalized citizen services post-pandemic
  • How are we enabling this? Learning from legacy challenges, modernization priorities, and even the essentials of funding
  • How peers and providers are already delivering and further exploring innovative technologies and outcomes, from everyday digital services, sustainable communities, digital inclusion, and road safety, to the creation and retention of higher value employment
  • How enabling digital inclusivity contributes to leveling up as the pandemic recedes. As new expectations have been set, how can digital connectivity support the use of data to empower and enhance citizens’ lives?

Register for the webinar

When

Wednesday, December 1, 2021, at 9:00 am CST, 11:00 am EST, 2:00 pm GMT, 7:30 pm IST

Where

Live, virtual event

Presenters

Nitish Mittal
Partner, Everest Group

Geoff Connell
CIO, Norfolk County Council

Chris Melia
Customer Experience Director, Capita

Doug Brown
Chief Data Specialist and Data & AI Lead, Capita

Register for the webinar

More from Webinars

Events
Leading with Intelligence: Building the Next Generation of Customer Loyalty in the AI Era

Leading with Intelligence: Building the Next Generation of Customer Loyalty in the AI Era | Webinar

Tuesday, December 9, 2025 

7 am PT | 9am CT | 10 am ET | 3 pm GMT | 8:30 pm IST

Webinar

1 hour

Events
The Economics of Renewal: Why Future Pressures Will Drive a Competitive Edge

The Economics of Renewal: Why Future Pressures Will Drive a Competitive Edge | Webinar

November 20, 2025

7 a.m. PST | 9 a.m. CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m. IST

Webinar

1 hour

Events
Deal Structuring in 2026: Insights on Costs, AI, and What to Expect

Deal Structuring in 2026: Insights on Costs, AI, and What to Expect | Webinar

November 18, 2025

8 a.m. PST | 10 a.m. CST | 11 a.m. EST | 4 p.m. GMT | 9:30 p.m. IST

Webinar

1 hour

Events
Evolving Outsourcing Decisions for an Uncertain World: Equipping Buyers for What’s Ahead

Evolving Outsourcing Decisions for an Uncertain World: Equipping Buyers for What’s Ahead | Webinar

November 11, 2025

8 a.m. PST | 10 a.m. CST | 11 a.m. EST | 4 p.m. BST | 9:30 p.m. IST

Webinar

1 hour

Events

Five Mega Forces Shaping Tech and Tech Services in BFSI | Webinar

November 6, 2025

7 a.m. PST | 9 a.m. CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m. IST

Webinar

1 hour