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  • PEAK Matrix®
    Nov. 14, 2024

    Participate in the Payment Integrity Solutions PEAK Matrix® Assessment 2025 The Payment Integrity Solutions PEAK Matrix® Assessment evaluates service providers based on their capabilities, technology, and market impact within the payment integrity solutions industry. Healthcare organizations…
  • Nov. 13, 2024

  • Blog
    Nov. 08, 2024

    Following the conclusion of Everest Group’s inaugural Engage 2024, an event in which attendees left feeling energized and equipped with practical insights and actionable strategies, there is now more to come!  The event, which offered a…
  • Event
    Oct. 21, 2024

    Join Everest Group Practice Director Nisarg Shah for an interactive webinar where the speakers will discuss real-world challenges, demonstrate the benefits of a centralized data platform, and provide insights into the role of AI in automating…
  • Event
    Oct. 08, 2024

    EVENTSIG Global Executive Summit 20240ctober 8, 2024 |4:15 PM-5 PM PTEverest Group is a proud sponsor of SIG’s 2024 Global Executive Summit, taking place on October 7-9, 2024, at the Omni Rancho Las Palmas Resort &…
  • Conference
    Sep. 30, 2024

    The Pragmatic Edge: Designing Your Future Technology, the economy, and workplace cultures are creating a dizzying array of fundamental challenges that keep many of today’s business leaders on their heels in reaction mode. This has never…
  • Event
    Sep. 18, 2024

    Everest Group’s Rita N. Soni, Principal Analyst for Impact Sourcing and Sustainability, will be in attendance at the Clinton Global Initiative 2024 meeting on September 23-24, held in New York City. This year, the focus is what’s…
  • PEAK Matrix®
    Sep. 05, 2024

    The lending services operations market has experienced significant turmoil in recent years due to high interest rates and other macroeconomic factors, leading to reduced consumer activity. Consequently, providers are continuously innovating to meet local requirements and…
  • Press Release
    July 30, 2024

    Leading global research firm, supported by Egyptian Government Agency ITIDA (Information Technology Industry Development Agency), assesses the IT, business processes and engineering research & development potential in Egypt.   DALLAS, July 30, 2024 — Everest Group…
  • Press Release
    July 16, 2024

    Leading global research firm releases its tenth annual edition of its BPS Top 50™ report. DALLAS, July 16, 2024 — Everest Group today released the 2024 edition of its BPS Top 50™ report, detailing the 50…
  • Press Release
    July 08, 2024

    Leading global research firm launches third annual edition of the Top GBS Employers™ and Top Employers for Tech Talent™ reports.DALLAS, July 8, 2024 — Everest Group today released the 2024 editions of the Top GBS Employers™…
  • Press Release
    June 18, 2024

    Birch to lead global marketing for rapidly growing Everest Group as research firm expands footprint and service portfolio   DALLAS, June 18, 2024 — Everest Group today announced that Lucy Birch has joined the firm as…
  • State of the Market
    June 13, 2024

    Financial Crime and Compliance (FCC) operations are steadily as Banking and Financial Services (BFS) providers reduce operational expenses amid limited budgets. However, they must navigate complex regulations to avoid fines while maintaining a seamless customer experience.…
  • Press Release
    May 30, 2024

    ‘Everest Group Engage’ will be held September 30 – October 2 at the Renaissance Dallas Hotel. The theme of the conference is “The Pragmatic Edge: Designing Your Future.” DALLAS, May 30, 2024 — When business executives…
  • Provider Compendium
    April 10, 2024

    The Financial Crime and Compliance (FCC) Operations Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 30 FCC operations service providers. It includes their scale of operations, technology solutions, and delivery locations, along with Everest Group’s…
  • In the News
    March 03, 2024

    The Philippines sees generative AI as a game-changer for its booming information technology and business process management (IT-BPM) industry but acknowledges the need to upskill its workforce to adapt. The IT & Business Process Association of…
  • Video
    March 01, 2024

    Optimizing your operations and selecting the right service provider are vital to combat fraud. In this video, Everest Group experts Abhilasha Sharma, Practice Director, and Srawesh Subba, Senior Analyst, explore the fraud framework needed to combat…
  • In the News
    Feb. 15, 2024

    Over 45% of enterprises identify the lack of internal technical expertise as a major barrier to generative AI implementation. According to the recent Generative AI in CXM Survey Report by Everest Group and WNS, 75% of…
  • PEAK Matrix®
    Feb. 12, 2024

    The Financial Crime and Compliance (FCC) operations landscape is rapidly expanding within the Banking and Financial Services (BFS) industry. Amid challenges such as rising fraud, evolving regulatory norms, economic pressures, and unique geopolitical circumstances, financial institutions…
  • Video
    Feb. 09, 2024

    In this video, Abhilasha Sharma, Senior Analyst, and Srawesh Subba, Senior Analyst, are back to discuss enterprise fraud detection. This time, they explore a framework for selecting the right service provider to combat fraud and better…

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