The pandemic reshaped customer behavior, making customer experience a top business priority for life sciences enterprises. Enterprises can provide true hyper-personalized customer experiences by evolving their traditional CRM platforms to Customer Experience Platforms (CXP) – delivering more virtual and digital interactions that align with customer preferences.
In the transition to be more experience-focused, enterprises are seeking domain-specific and innovative customer experience solutions, and life sciences-specific commercial technology trailblazers are addressing this very need🌐.
Join this discussion as our experts explore customer experience strategies for life sciences enterprises and the pathways for success.
What questions will the event address?
✅ What are enterprises’ top investment priorities as they look to transform their CRM platforms?
✅ What benefits and challenges might enterprises face as they embark on their CXP journey?
✅ Who are some of the niche life sciences-specific commercial technology trailblazers, and what differentiates them?
✅ Who are the top CXP technology providers?
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