CIOs leading successful digital transformation efforts have a certain set of skills. What are the most important capabilities now?
“CIOs need to have confidence in their abilities to pitch their enhanced role to the leadership,” says Yugal Joshi, vice president of digital, cloud, and application services research for Everest Group. “The reason many enterprises ended up creating roles such as Chief Digital Officer and Chief Transformation Officer was because CIOs were too timid and unsure of their roles (as well as too busy in the day-to-day hustle of running the enterprise technology landscape). Strengthening the emotional intelligence skill of self-belief, therefore, is job number one.”