IAOP’s OWS21 | Event

Everest Group’s Amy Fong and Michel Janssen and will present the keynote session at  IAOP OWS21. The theme of this year’s event – which will be virtual –  is Change is Good: Transformation Through Technology & Business Services to Drive Your Organization and the Global Economy.

Michel and Amy’s keynote presentation, titled, Recalibrating for Resiliency – a Deep Dive into 2021 Key Issues, will kick off the event’s content sessions on February 17.

The COVID-19 pandemic disrupted the world as we knew it in 2020, affecting lives and livelihoods across the globe. It forced citizens and countries to find creative ways of living through lockdowns. Most significantly, it catapulted the world into the digital economy (just to stay connected and to survive), which has led to innovative business solutions and a new appreciation for geographic risk. This keynote address examines the impact of COVID-19 on the global economy; touches on the role of innovation in times of crises and opportunity; and sets the scene for the need for greater leadership and cross-regional collaboration than ever before. The presentation will be centered on the latest global research undertaken by Everest Group for IAOP, as its research partner.

Eric Simonson, Managing Partner, Everest Group, will follow, leading the second keynote session titled, 2021 Key Issues: An Advisor View.

View the event agenda


February 17, 2021; 10:15 AM – 11:00 AM ET


Live, virtual event


Amy Fong
Vice President, Strategic Outsourcing and Vendor Management, Everest Group

Michel Janssen
Chief Research Officer, Everest Group

Eric Simonson
Managing Partner, Everest Group

View the event agenda

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