Access the on-demand webinar, which was delivered live on Thursday, November 19, 2020

Services spend is significant for most companies, but few have developed strong category management capacities for services categories. And when they have developed it – let’s just say, all Category Management is not equal. We see significant differences in the capabilities that companies develop across services categories, even among the best-of-the-best companies.

In this session, we’ll share new data that’s focused on best practice implementation across the services categories. You’ll learn which services categories have the most opportunity for capability development and where to focus your efforts for the most impact.

Questions we’ll answer:

  • What are the differentiating capabilities of services category management?
  • What technologies and tools are critical to managing services categories?
  • Where can all companies do better?

Who should attend?

This session will help the following leaders make key decisions about how to develop the capabilities need to manage the services category most effectively:

  • Indirect Procurement Leaders
  • Category Managers
  • Sourcing Managers for Services Spend

Related Content

Category Strategy Guide
Strategic Supplier Management Pinnacle

Presenters

Michel Janssen
Chief Research Officer
Everest Group

Amy Fong
Vice President, Strategic Outsourcing and Vendor Management
Everest Group

Bhanushee Malhotra
Senior Analyst
Everest Group

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