Amardeep Modi, Practice Director at Everest Group will be speaking at the industry’s largest live customer service event “Interactive Live,” on Sept 16 at 2pm EDT.
Amardeep will be presenting, “Creating a Resilient and Agile Organization with Continuous Process Automation.”
Enterprises are constantly under pressure to keep pace with evolving customer expectations, intensifying competition, regulatory changes, need to enhance stakeholder experience, and the administrative expenses that come with those changes. COVID-19 pandemic has further exposed legacy operations and has accentuated the need to transform into a lean, resilient, and agile organization.
Sept 16 at 2pm EDT
Live, virtual event
Everest Group’s Amardeep Modi will provide insight on how to keep pace with evolving customer expectations, intensifying competition, regulatory changes and more.