About Amar

Amardeep Modi is a member of the Service Optimization Technologies (SOT) team and assists clients on topics related to technologies such as Robotic Process Automation (RPA) and Artificial Intelligence (AI) that are disrupting the way global services are being delivered. Amardeep’s responsibilities include leading Everest Group’s Service Optimization Technologies (SOT) membership offering.

Prior to joining Everest Group, Amardeep was a Business Analyst with Deloitte Strategy & Operations. He holds a Bachelor’s degree in Technology from the Indian Institute of Technology Bombay.

Amar's blog posts

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ServiceNow Acquires Intellibot — Providing Native RPA for Now Platform Users

It has been an eventful last couple of years in the automation [...]

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Microsoft Acquires Softomotive to Accelerate Its Dominance in RPA

Near the end of 2019, Microsoft added various RPA features to Flow, [...]

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Why Invest in Artificial Intelligence (AI)?

“Facebook shuts down robots after they invent their own language.” This headline [...]

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RPA is Free, so Let’s Discuss Cognitive Now

In the midst of increasing RPA adoption in global services, WorkFusion, a [...]

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