ServiceNow Acquires Intellibot — Providing Native RPA for Now Platform Users
It has been an eventful last couple of years in the automation [...]
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In the past decade or so, Intelligent Automation (IA) has emerged as a tool to achieve operational excellence and process optimization. Robotic Process Automation (RPA) and Artificial Intelligence (AI), which constitute IA, promise to deliver profound business impact, but it is imperative for enterprises to follow the right adoption approach to unlock maximum benefit.
Amardeep Modi is a member of the Service Optimization Technologies (SOT) team and assists clients on topics related to technologies such as Robotic Process Automation (RPA) and Artificial Intelligence (AI) that are disrupting the way global services are being delivered. Amardeep’s responsibilities include leading Everest Group’s Service Optimization Technologies (SOT) membership offering.
Prior to joining Everest Group, Amardeep was a Business Analyst with Deloitte Strategy & Operations. He holds a Bachelor’s degree in Technology from the Indian Institute of Technology Bombay.