Enterprise GICs Lead Digital Transformation PLUS Market Vista™ Q2 2016, a Global Services Market Update | Webinar

Posted on July 14, 2016, in Webinars, by

Wednesday August 10, 9 a.m. CST, 10 a.m. EST, 3 PM BST, 7:30 PM IST     We’ve all heard and experienced it firsthand: The global business environment is making a dramatic shift toward digital. Changing consumer demands, emerging disruptive technology, an increasing need to reduce go-to-market time, and unceasing pressures on margins are some of the powerful forces […]

Rebalancing the Sourcing Model Mix | Virtual Roundtable

Posted on June 29, 2016, in Webinars, by

Wednesday,  27 July 2016 | 11:00 a.m. – 12:30 p.m. EST     Enterprises are looking for opportunities to optimize their global services delivery to reduce costs and enhance capabilities. Rebalancing sourcing models – Global In-house Centers (GICs) and third-party service providers – is one way to optimize service delivery. Many organizations are moving work […]

Patient Engagement: Strategies for Improving Outcomes and Experience While Lowering Costs | Webinar

Posted on June 28, 2016, in Webinars, by

Tuesday, July 26, 2016 | 11:00 a.m. – 12:00 p.m. PT, 2:00 p.m. – 3:00 p.m. ET Register for the webinar _____________________________________________________________________________________________________________________________ Abhishek Singh, Practice Director, Research, Everest Group will be a guest speaker during this Healthcare IT News-hosted webinar. This one-hour webcast will explore the key success factors and challenges of enabling patient engagement in the digital age. […]

Setting Up A Service Delivery Automation Center of Excellence | Virtual Roundtable

Posted on June 22, 2016, in Webinars, by

Tuesday, 12 July 2016 | 11:00 a.m. – 12:30 p.m. EST     What’s next if you have already done a few RPA proofs of concept and have automated a handful of processes? How do you scale up, make the most of any lessons learned and the skills that you have gained? What about smarter automations – […]

The State of Digital Adoption in Europe: Overwhelmed by the Abundance of Technology | Webinar

Posted on May 3, 2016, in Webinars, by

Thursday May 19, 7 a.m. CST, 8 a.m. EST, 1 PM BST, 5:30 PM IST     Possibly for the first time in history, enterprises are challenged not by the lack of technology, but by its overwhelming abundance. The critical imperative for enterprises is to stay ahead of the competition’s adoption curve in a manner […]

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