Domestic Sourcing: Good to Be Home | Webinar

Posted on April 20, 2015, in Webinars, by

Tuesday, May 13, 2015 | 9 a.m. CDT, 10 a.m. CDT, 3 p.m. BST, 7:30 p.m. IST Register for the webinar Plus Market Vista™: Global Services Developments in Q1 2015 U.S. domestic sourcing comes with many advantages: proximity to clients, reliable physical infrastructure, and access to an alternative talent pool, among others. In addition, domestic […]

How Effectively Are You Managing Value Leakage in Your Sourcing Contracts? | Webinar

Posted on March 10, 2015, in Webinars, by

Wednesday, April 1, 2015 | 9 a.m. CDT, 10 a.m. EDT, 3 p.m. BST, 7:30 p.m. IST  Download the webinar presentation View the webinar recording Value is often misrepresented as benefits that go beyond the standard services in a sourcing contract. Instead, value is simply the fair exchange of services for monies irrespective of the […]

Sourcing Savants 2015 | Webinar

Posted on March 10, 2015, in Webinars, by

Thursday, March 26, 2015 | 10 a.m. CDT, 11 a.m. EDT, 3 p.m. GMT, 8:30 p.m. IST Register for the webinar Everest Group CEO Peter Bendor-Samuel joins a panel of sourcing expert on the topic, “Digesting a Manic 6 Months to Make Sense of the As-a-Service Economy,” in this no-cost, one-hour webinar. Presenters: Peter A. […]

Service Delivery Automation: The Next Big Thing? | Webinar

Posted on February 9, 2015, in Webinars, by

Thursday, February 26, 2015 |  9 a.m. CST, 10 a.m. EST, 3 p.m. GMT, 8:30 p.m. IST Download the webinar presentation View the webinar recording In the continuing search for business process cost efficiency, automation is truly the next big thing. It not only promises cost savings, but other benefits such as reduced errors, faster […]

What’s New in U.S. BPO: Trends and Developments Shaping the Industry | Webinar

Posted on February 5, 2015, in Webinars, by

Thursday, February 26, 2015 | 11 a.m. CST, 12 p.m. EST, 5 p.m. GMT Register for the webinar The U.S. BPO industry lost lots of low to mid-level jobs overseas during the offshore boom of the 2000s. However, over the past few years, U.S. BPO companies have reinvented themselves and innovative new types of BPO companies […]

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