How Effectively Are You Managing Value Leakage in Your Sourcing Contracts? | Webinar

Posted on March 10, 2015, in Webinars, by

Wednesday, April 1, 2015 | 9 a.m. CDT, 10 a.m. EDT, 3 p.m. BST, 7:30 p.m. IST  Download the webinar presentation View the webinar recording Value is often misrepresented as benefits that go beyond the standard services in a sourcing contract. Instead, value is simply the fair exchange of services for monies irrespective of the […]

Sourcing Savants 2015 | Webinar

Posted on March 10, 2015, in Webinars, by

Thursday, March 26, 2015 | 10 a.m. CDT, 11 a.m. EDT, 3 p.m. GMT, 8:30 p.m. IST Register for the webinar Everest Group CEO Peter Bendor-Samuel joins a panel of sourcing expert on the topic, “Digesting a Manic 6 Months to Make Sense of the As-a-Service Economy,” in this no-cost, one-hour webinar. Presenters: Peter A. […]

Service Delivery Automation: The Next Big Thing? | Webinar

Posted on February 9, 2015, in Webinars, by

Thursday, February 26, 2015 |  9 a.m. CST, 10 a.m. EST, 3 p.m. GMT, 8:30 p.m. IST Download the webinar presentation View the webinar recording In the continuing search for business process cost efficiency, automation is truly the next big thing. It not only promises cost savings, but other benefits such as reduced errors, faster […]

What’s New in U.S. BPO: Trends and Developments Shaping the Industry | Webinar

Posted on February 5, 2015, in Webinars, by

Thursday, February 26, 2015 | 11 a.m. CST, 12 p.m. EST, 5 p.m. GMT Register for the webinar The U.S. BPO industry lost lots of low to mid-level jobs overseas during the offshore boom of the 2000s. However, over the past few years, U.S. BPO companies have reinvented themselves and innovative new types of BPO companies […]

Market Vista™: Global Services Developments in Q4 2014 and 2014 Year in Review | Webinar

Posted on January 19, 2015, in Webinars, by

Tuesday, February 10, 2015  |  9 a.m. CST, 10 a.m. EST, 3 p.m. GMT, 8:30 p.m. IST Download the webinar presentation View the webinar recording 2014 was an interesting year for the global services market. Indications of recovery in some pockets led to the belief that the past tumultuous years are behind us. At the same […]

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