Accelerating Value, Sharing Capability: The Imperative to Build CoEs in GBS Organizations

Building Centers of Excellence (CoEs) has become an imperative for global business service (GBS) organizations and is critical to develop distinctive high-value capabilities, enable cross-functional collaboration, and increase value delivered beyond labor arbitrage.

Join our exclusive GBS Leadership Exchange virtual roundtable, “Accelerating Value, Sharing Capability: The Imperative to Build CoEs in GBS Organizations,” on Thursday, April 7, 2022, 10-11:30 am EDT / 7:30-9 pm IST.

What you will take away

Along with our analyst experts, you and your industry peers will share approaches that their GBS organizations are taking to develop successful CoEs. Together, we’ll discuss ideas and break down the components of an effective CoE, examining its role, focus areas, governance mechanisms, typical challenges, market success stories, and steps you need to take to build a successful CoE.

We’ll also share our playbook, which identifies the steps and framework necessary to build strategic CoEs in GBS organizations.

Who should attend?

This exclusive event is limited to:

• Global business services heads
• Global business services strategy leaders
• COE heads/leaders

Virtual Roundtable Guidelines

The only price of admission is participation. Attendees should come prepared to share their experiences.

Participation is limited to enterprise leaders (no service providers). Everest Group will approve each attendance request to ensure an appropriate group size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion.