Reimagine growth at Elevate – Dallas 2025. See the Agenda.

Events

Conversations with Leaders – Episode 2 | LinkedIn Live

On-Demand LinkedIn Live

1 hour

WATCH THE LINKEDIN LIVE ON-DEMAND

June 23, 2022 |
9 am CDT | 10 pm EDT | 2 pm GMT | 7:30 pm IST

Our Conversations with Leaders LinkedIn Live series, part of Everest Group’s GBS Leadership Exchange, features GBS executives who have shown significant leadership and innovation in GBS.

Join to learn from and interact in the peer-to-peer discussions on the transformative journeys – including the challenges and rewards – renowned leaders are undertaking in the GBS space.

Episode 2 | Building a GBS During the Pandemic – A Conversation with Jay Desai, Head of Global Business Services at Japan Tobacco International (JTI)

In this episode, Rohitashwa Aggarwal, Vice President, GBS Research and Advisory at Everest Group and guest Jay Desai will discuss Jay’s recent journey of a 1,800 FTE-strong captive operation covering multiple locations in just three years – and how he carried it out with the majority of the migrations occurring remotely due to the pandemic.

Join the conversation to ask questions and hear Jay’s story firsthand, including how the journey began and where they are today, and his key success factors and value proposition levers.

Related events

Conferences

Protected: Fusion AI Summit 2025 -Visakhapatnam, India | Summit

July 25 and 26, 2025

09:15 a.m. - 6:00 p.m. IST

VMRDA Children Arena, Siripuram, Visakhapatnam

Events

Rethinking Value: Adaptive and Intelligent Business Models for the AI Age | LinkedIn Live

August 20, 2025

8:00 a.m. PT | 10:00 a.m. CT | 11:00 a.m. ET | 4:00 p.m. BST | 8:30 p.m. IST

LinkedIn Live

1 hour

Events
Breaking Silos: Systems of Execution in Life Sciences

Breaking Silos: Systems of Execution in Life Sciences | Webinar

August 26, 2025

8 a.m. PDT | 10 a.m. CDT | 11 a.m. EDT | 4 p.m. BST | 8:30 p.m. IST

Webinar

1 hour

Events
08-19-2025 - Generative AI The Game Changer_Join us_1200x628

Generative AI: The Game Changer for GBS & GCCs | Webinar

August 19, 2025

9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST

Webinar

1 hour

Events
Operationalizing AI

Operationalizing AI: Systems of Executions (SoE) in BFSI | Webinar

August 13, 2025

7 a.m. PDT | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST

Webinar

1 hour