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Accelerator Dec. 10, 2025
Navigating Outsourcing Supplier Strategy: Key Trends
The Navigating Outsourcing Supplier Strategy report examines how organizations are reshaping outsourced services portfolios amid global volatility, cost pressures, and generative AI advances. Rather than large-scale supplier ecosystem overhauls, enterprises are optimizing portfolios to drive innovation,… -
State of the Market Dec. 12, 2025
Procurement Outsourcing (PO) State of the Market 2025 – Treading the AI Path to Enable Autonomy and Intelligence
Procurement’s role is evolving from a process enabler to a strategic value differentiator, and AI, especially generative and agentic AI, is at the forefront of this transformation. It presents an opportunity to make procurement operations more… -
State of the Market May 13, 2026
Software Product Engineering Services (SPES) – State of the Market 2026
Software product engineering spend continues to outpace broader engineering investment as enterprises prioritize AI-enabled products, cloud-native modernization, platform engineering, and data-led innovation. While macroeconomic uncertainty, RoI scrutiny, tariffs, and geopolitical risk continue to pressure budgets, the… -
State of the Market April 27, 2026
Transitioning from Fragmented Execution to Integrated Sales Systems: Sales State of the Market 2026
This report analyzes the transformation in outsourced sales from fragmented, activity-led execution to integrated, outcome-driven revenue systems. It highlights how enterprises are shifting toward pipeline-backed growth, AI-enabled decisioning, and tighter alignment across sales, marketing, and operations.… -
Viewpoint June 09, 2026
Democratizing Contingent Workforce Management (CWM)
Organizations are increasingly using contingent talent to improve workforce agility, access specialized skills, and manage cost pressures. However, many Contingent Workforce Management (CWM) programs remain constrained by fragmented tools, disconnected services, manual workflows, and limited visibility… -
State of the Market Dec. 16, 2025
Property and Casualty (P&C) Insurance State of the Market 2025
Economic volatility, climate-related losses, and rising regulatory expectations are causing the global Property and Casualty (P&C) insurance industry to significantly transform. Carriers are focused on modernizing legacy systems and adopting AI-powered tools to enhance efficiency, pricing… -
Thematic Report Dec. 09, 2025
Insurance Fraud Market Report 2025: Navigating the AI Era of Risk, Complexity, and Collaboration
Insurance fraud is rapidly evolving from isolated claims events to systemic, AI-driven threats that span the entire policy life cycle. Fraudsters are exploiting automation gaps, generative AI tools, and digital platforms to scale manipulation tactics such… -
State of the Market Dec. 10, 2025
Adapting to Agentic Autonomy: Marketing Services State of the Market 2025
Agentic AI is transforming marketing, enabling workflows that are swift, smart, streamlined, and scalable. This evolution moves marketing beyond static automation toward dynamic orchestration, where AI agents collaborate with human teams to deliver outcomes faster, with… -
State of the Market Dec. 16, 2025
5G Engineering Services State of the Market 2025
5G is rapidly evolving as a foundational technology in the telecommunications and enterprise sectors, enabling ultra-low latency, high throughput, and massive device connectivity. It plays a key role in powering applications such as private networks, industrial… -
Thematic Report March 31, 2022
Engineering Services Outsourcing Handbook
The Engineering Research & Development (ER&D) industry is increasingly using the global sourcing ecosystem to meet the increasing talent requirements across the dynamic skills landscape. Engineering service providers have gained significance due to this changing enterprise… -
State of the Market Oct. 01, 2025
Pharmacovigilance (PV) Operations State of the Market 2025
The surge in case volumes, more stringent regulatory demands, and therapeutic areas’ rising complexities are significantly transforming pharmacovigilance (PV). As the industry adapts to more tailored reporting requirements and longer patient monitoring periods, enterprises are under… -
Engineering Research and Development (ER&D) remains an important enterprise investment area as organizations accelerate product innovation, adopt software-defined and connected architectures, modernize industrial environments, and explore AI-enabled engineering. At the same time, enterprises are reassessing provider…
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PEAK Matrix® Nov. 04, 2025
Sales Services PEAK Matrix® Assessment 2025
Outsourced sales services are entering a new phase as AI and elevated buyer expectations reshape how pipelines are built and revenue is sustained. Providers are moving from fragmented toolsets to connected systems that integrate forecasting, lead… -
Accelerator Jan. 07, 2026
Market Intelligence Template for Category Strategies – Data and Analytics (D&A) Services
Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. This report equips data and analytics service buyers… -
Thematic Report Nov. 19, 2025
The Global ER&D Services Shift – Evolution of Engineering and India’s Competitive Edge
The global Engineering Research and Development (ER&D) services industry is fundamentally transforming, driven by macroeconomic pressures, regulatory shifts, and rapid advances in AI, IoT, and digital manufacturing. Enterprises are responding by rebalancing their engineering investments toward… -
Thematic Report Oct. 31, 2025
Collections in Customer Experience Management (CXM): Balancing Recovery, Retention, and Relationships
Traditionally seen as transactional and compliance-driven, collections are now evolving into a strategic Customer Experience Management (CXM) function that balances debt recovery with Customer Experiences (CXs). As rising delinquency rates, economic uncertainties, and regulatory scrutiny reshape… -
PEAK Matrix® Feb. 19, 2026
Enterprise Application Integration Platforms PEAK Matrix® Assessment 2026
As enterprises accelerate Software as-a-Service (SaaS) adoption and embrace multi-cloud and distributed architectures, integration requirements are shifting from point-to-point connectivity to seamless, end-to-end workflow enablement across increasingly complex application landscapes. Buyers are also prioritizing low-code capabilities… -
JAGGAER’s product announcements at REV 2026 mark a strategic move from AI-enabled procurement automation toward intelligent and agentic source-to-pay execution. Central to this shift is Agent OS, positioned as a foundational AI layer embedded across JAGGAER’s…
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Provider Compendium March 19, 2026
Enterprise Application Integration Platforms – Provider Compendium 2026
Enterprises are modernizing integration programs to reduce application sprawl, increase delivery autonomy across IT and business teams, and improve reliability across mission-critical workflows. Simultaneously, growing adoption of generative AI and task-oriented agents is increasing the need… -
Provider Compendium Oct. 24, 2025
Procure-to-pay (P2P) Products – Provider Compendium 2025
Everest Group’s Procure-to-Pay (P2P) Products – Provider Compendium 2025 provides comprehensive and fact-based snapshots of nine P2P products and includes insights on the global P2P products market. It examines each product’s features, enhancements, and market adoption…
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