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State of the Market May 13, 2026
Software Product Engineering Services (SPES) – State of the Market 2026
Software product engineering spend continues to outpace broader engineering investment as enterprises prioritize AI-enabled products, cloud-native modernization, platform engineering, and data-led innovation. While macroeconomic uncertainty, RoI scrutiny, tariffs, and geopolitical risk continue to pressure budgets, the… -
Viewpoint June 09, 2026
Democratizing Contingent Workforce Management (CWM)
Organizations are increasingly using contingent talent to improve workforce agility, access specialized skills, and manage cost pressures. However, many Contingent Workforce Management (CWM) programs remain constrained by fragmented tools, disconnected services, manual workflows, and limited visibility… -
Engineering Research and Development (ER&D) remains an important enterprise investment area as organizations accelerate product innovation, adopt software-defined and connected architectures, modernize industrial environments, and explore AI-enabled engineering. At the same time, enterprises are reassessing provider…
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Viewpoint Sep. 18, 2026
From Black Box to White Box: Helping Health Plans Take Control of Payment Integrity (PI)
Payment Integrity (PI) is a key driver for containing medical costs and payment leakage, and is heavily outsourced. In a traditional black-box model, health plans receive findings, savings, reporting, and invoices while the logic, evidence, exceptions,… -
JAGGAER’s product announcements at REV 2026 mark a strategic move from AI-enabled procurement automation toward intelligent and agentic source-to-pay execution. Central to this shift is Agent OS, positioned as a foundational AI layer embedded across JAGGAER’s…
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PEAK Matrix® Oct. 05, 2026
US Health and Welfare (H&W) Benefits PEAK Matrix® Assessment 2026
US employers are under growing pressure to manage healthcare costs, address regulatory requirements, simplify fragmented benefits ecosystems, and provide employees with easier access to personalized benefits support. These priorities are expanding Health and Welfare (H&W) benefits… -
PEAK Matrix® Oct. 08, 2026
Workforce Management Product in Contact Centers PEAK Matrix® Assessment 2026
Contact centers are managing increasingly complex workforce requirements as customer interactions span voice, chat, email, messaging, social, and asynchronous channels. At the same time, enterprises are under pressure to control labor costs, improve service consistency, support… -
Thematic Report May 18, 2026
The Rise of Mid-market Human Capital Management (HCM): What is Driving the Shift?
Mid-market enterprises are increasingly emerging as a strategic growth segment within the Human Capital Management (HCM) landscape as organizations scale operations, formalize HR processes, and modernize workforce management practices. These enterprises are seeking cloud-based platforms that… -
Provider Snapshot July 28, 2026
Provider Snapshot | Capgemini 2026
Everest Group’s Provider Snapshots provide comprehensive and fact-based overviews of leading providers across several dimensions, including financial performance, offerings, client base, delivery presence, and key developments. These reports are ideal references and starting points for enterprise… -
Provider Snapshot July 17, 2026
Provider Snapshot | Wipro 2026
Everest Group’s Provider Snapshots provide comprehensive and fact-based overviews of leading providers across several dimensions, including financial performance, offerings, client base, delivery presence, and key developments. These reports serve as references and starting points for enterprise… -
PEAK Matrix® July 16, 2026
Rewards and Recognition (R&R) Solutions PEAK Matrix® Assessment 2026
Rewards and Recognition (R&R) solutions have become an increasingly strategic component of enterprise talent and employee experience strategies. Organizations are moving beyond transactional recognition programs toward platforms that strengthen culture, reinforce organizational values, improve manager effectiveness,… -
Provider Snapshot Aug. 19, 2026
Provider Snapshot | Tata Consultancy Services (TCS) 2026
Everest Group’s Provider Snapshots provide comprehensive and fact-based overviews of leading providers across several dimensions, including financial performance, offerings, client base, delivery presence, and key developments. These reports are ideal references and starting points for enterprise… -
Roundtable Sep. 25, 2026
Virtual Roundtable Deck: Reimagining GBS and GCC Roles in the Age of AI
AI is changing the mandate of Global Business Services (GBS) and Global Capability Centers (GCCs), shifting the focus from automating existing activities to fundamentally redesigning work and operating models. Based on Everest Group’s September 2026 virtual… -
Tech Launch Perspective Aug. 14, 2026
Procurement Technology – Review of Zip’s Product Announcements at Zip AI Summit
Zip's product announcements at Zip AI Summit mark a strategic move from procurement workflow automation toward governed agentic procurement orchestration. Central to this shift are Zip Superagents, AI users built into Zip that can plan, reason,… -
Provider Compendium Sep. 24, 2026
People Analytics Platforms – Provider Compendium 2026
The People Analytics Platform Provider Compendium 2026 report analyzes 17 leading people analytics platform technology providers’ offerings and capabilities. The report combines information from interactions with technology providers and Everest Group’s proprietary intellectual property to create… -
Everest Group’s Provider Snapshots provide comprehensive and fact-based overviews of leading providers across several dimensions, including financial performance, offerings, client base, delivery presence, and key developments. These reports are ideal references and starting points for enterprise…
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Everest Group’s Provider Snapshots provide comprehensive and fact-based overviews of leading providers across several dimensions, including financial performance, offerings, client base, delivery presence, and key developments. These reports are ideal references and starting points for enterprise…
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Provider Compendium Aug. 31, 2026
Skills Intelligence Platforms – Provider Compendium 2026
Rapid advances in generative AI are reshaping jobs at the task level, accelerating skills disruption, and increasing pressure on organizations to understand how work and workforce requirements are evolving. Enterprises are consequently moving beyond static job… -
PEAK Matrix® July 08, 2026
Modern Mainframe Services PEAK Matrix® Assessment 2026
Enterprises continue to retain mainframes for mission-critical workloads that demand resilience, security, performance, and transaction integrity. Rather than replacing these platforms, organizations are increasingly investing in modern mainframe services that enhance and extend retained environments through… -
Voice of the Customer May 20, 2026
Voice of the Customer (VoC): Software Product Engineering Services
Software product engineering remains a major enterprise investment area, but buyers are reassessing provider relationships amid macroeconomic uncertainty, talent constraints, and growing demand for measurable business impact. Enterprises increasingly seek partners that can support AI-native development,…
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