Research

Nikhil Malhotra

Vice President

Nikhil Malhotra is a Vice President at Everest Group, where he focuses on global business services (GBS) growth and evolution strategy, location selection and portfolio optimization, talent management strategy, sourcing strategy, cost optimization/benchmarking, and GBS value proposition. His responsibilities include leading Everest Group’s shared services membership offerings and advisory projects in the insurance domain areas.

Prior to joining Everest Group, Nikhil worked with various advisory firms and was part of the growth strategy team at Genpact. He holds a master’s degree in business administration from S.P. Jain Institute of Management and Research (SPJIMR), Mumbai, and a bachelor’s degree in business economics from Delhi University, India.

  • Expertise

    Banking, financial services, and insurance

    • GBS
    • Capability maturity assessments
    • Service delivery location portfolios
    • Global workforce planning
    • Risk and compliance
    • Generative AI in GBS
  • Education

    • MBA – Sri Sathya Sai Institute of Higher Learning
    • Bachelor’s degree in Mechanical Engineering – Anna University

Nikhil's blog posts

Events

Banking and Insurance GBS/GCC: Building the Capabilities for the Future | Virtual Roundtable

March 12, 2025

7:00 pm – 8:30 pm IST | 9:30 am – 11:00 am EST

Virtual Roundtable

1 hour 30 minutes