The capabilities of a new wave of generative AI (gen AI) tools have spurred massive investment. But even as the investment dollars keep pouring in and companies build business strategies around this emerging technology, fears of risk remain.
Vishal Gupta, Partner at Everest Group, said that maximizing the results of gen AI requires a thoughtful approach. He emphasized the need to ensure digital readiness by establishing the necessary technical maturity by streamlining processes and fostering a data-driven culture within the organization.