Analysts believe SMBs in India are increasing their investments in technology through the SaaS model.
“A primary reason is that SMBs don’t have a large internal IT team to manage their technology backbone and need integrated as well as easy-to-use solutions which SaaS offers through opex-led models. For instance, Cisco has brought a range of SMB-centred solutions through Cisco Designed, a suite of tools to help SMB clients across network, collaboration, compute, and security,” said Nitish Mittal, Partner at Everest Group.
