In-Person Event

SIG 2023 Global Executive Summit

October 16 - 18, 2023 | Scottsdale, AZ

Everest Group is a proud sponsor of SIG’s 2023 Global Executive Summit, taking place from October 16 – 18, 2022 at the Omni Scottsdale Resort & Spa at Montelucia, in Scottsdale, AZ.

Global Services Sourcing: What’s Working in 2023 to Maximize Value and Manage Costs
A Roundtable Discussion Facilitated by Everest Group

Session timing: Tuesday, October 17, 10:35 am MST

For those sourcing global services, the last few years have been a roller coaster, with talent shortages leading to previously unheard-of mid-contract cost increase requests.

Join Everest Group analysts and your peers to talk about how buyers are successfully managing costs, talent, and locations decisions in IT, Engineering, and BPO services.

We’ll discuss the following questions, plus your own challenges:
▪ What is going on with attrition and retention at leading service providers?
▪ Have price increases leveled out? Which roles still demand a premium?
▪ Should we consider new locations onshore, nearshore, or offshore?
▪ Which actions can sourcing teams take to achieve better cost optimization in a changing market?
You will learn:
▪ Important trends to know when sourcing complex services in North America or globally
▪ Which locations are emerging for offshoring and nearshoring, and the challenges they bring
▪ Which skills may still be demanding a premium, and where buyers have an advantage right now


Fong Amy Refresh gray square
Amy Fong
Partner, Sourcing and Vendor Management
Arora Achint
Achint Arora
Partner, Pricing Assurance

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