Everest Group Exchange: Understanding the Impact of the India–Pakistan Escalation on Global Services | Virtual Roundtable

As geopolitical tensions between India and Pakistan rise, global enterprises are increasingly focused on the potential implications for service delivery and ensuring operational continuity. While the current situation remains stable, Everest Group currently rates the risk as Level 4: Elevated on a 5-point scale (where 5 indicates the highest risk), we are observing early signs of precautionary action from some organizations.

Join this virtual roundtable to hear directly from Everest Group analysts and enterprise peers as we exchange perspectives on the latest updates, regional resiliency, and response strategies. This is an opportunity to compare mitigation plans and align on best practices to ensure delivery continuity.

We’ll explore key areas such as:

• Current geopolitical developments and their potential impact on service delivery
• Real-time strategies to assess delivery risk and resiliency across locations
• Approaches for maintaining continuity, stakeholder confidence, and operational performance

This discussion is intended for executives in GBS, sourcing, VMO, IT, CX, and other functional roles.

This session is part of our ongoing effort to provide timely, fact-based guidance. Everest Group will continue to support enterprises with risk monitoring, continuity validation, and decision-making as the situation evolves.

Virtual Roundtable Guidelines 

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse. 

Everest Group will approve each attendance request to ensure an appropriate group size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion.