Intelligent Automation – Just Add AI to your RPA | In the News

As we’ve tracked the adoption of AI/ML across industries the application that always seems to lead is RPA (Robotic Process A…, sometimes also referred to as IA (Intelligent Automation). The problem with giving credit for AI/ML adoption to RPA is that RPA historically has meant robotic process simplification. That is, processes were indeed automated but it was all rules based; no real AI/ML in sight.

This graphic from a 2017 Everest Group report does a good job of contrasting the difference (although here Everest labels IA as artificial intelligence (AI)).

Read more in Data Science Central

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