Finding new ways to boost supply chain management efficiency is more critical than it’s ever been. Robotic process automation — or RPA — is one technology that may help.
“In most cases, RPA is being used in conjunction with other digital levers such as IoT, intelligent document processing, chatbots, mobile applications and even blockchain to reimagine workflows to address bottlenecks and other significant business challenges,” said Shirley Hung, vice president at Everest Group, a management consulting and research firm in Dallas.