Who We Serve
- - Corporate Function Leaders
    - We bring deep insight and decades of expertise to support leaders of corporate functions in developing delivery and sourcing strategies and engaging in relationships with the right set of thrid-party service providers.
  - IT Leaders
    - - Our understanding of digital transformation and focus on business outcomes helps IT leaders transform their organizations into powerful enablers of value for their companies.
  - Service Providers
    - - With deep, earned knowledge, we help service providers make vital decisions about services, pricing, and locations in a constantly changing environment.
  - Global Business Services / Shared Services Leaders
    - - We help shared services / global in-house centers (GICs) unlock value for their organizations
  - Strategic Outsourcing & Vendor Management Leaders
    - - Our insights and analysis help you consistently get the results you want from your contracts and provider relationships.
  - Industries
What We Offer
- - Consulting
    - - Research-informed coaching, guided implementations, and journey support to help you realize IT-enabled performance breakthroughs.
      - Digital Transformation
      - Sourcing Execution
      - Transition & Transformation
      - Vendor Management & Governance
      - Global Business Services / Shared Services
  - Custom Decision Support
    - - Strategic advice, analysis, and robust problem-solving applied through the lens of your unique context.
      - Benchmarking
      - Locations
      - Market Assessments
      - Peer Intelligence
      - Pricing & Contracting
      - Provider Capabilities
      - Talent
  - Memberships
    - - 24/7/365 access to research, data sets, and tools that can be tailored to your needs, plus ongoing analyst inquiry.
      - For Enterprises
        Strategic Outsourcing & Vendor Management
        Global Business Services (GBS) / Shared Services
        IT & Digital Transformation
      - For Service Providers
      - For All Others
  - Published Research
    - - Fact-based analysis and expertise to inform your thinking and help you accomplish business performance breakthroughs.
      - Our Approach
      - PEAK Matrix®
      - Pinnacle Model®
  - All Capabilities & Offerings
  - Case Studies
Our Expertise
- - Business Process Services
    - - Covering all major functions in BPS and BPO, we offer a unique depth and breadth of analysis.
      - Customer Experience Management (CXM)
      - Finance & Accounting
      - Human Resources
      - Procurement & Supply Chain
      - Industry-Specific Processes
  - Information Technology Services
    - - We offer research-informed expertise about the impact of cloud, digital, and automation to help you capture more value from information technology services.
      - Application Services
      - Cloud & Infrastructure
      - Digital Services
      - Industry-Specific Technology Services
  - Engineering Services
    - - Informed by deep knowledge of all major functions in engineering services, we help you understand challenges and uncover opportunities.
  - Sourcing Expertise
    - - Our fact-based analysis of providers, relationships, locations, best practices, and next-gen technologies enables solid sourcing decision-making.
      - Outsourcing
      - GBS / Shared Services / GICs
      - Impact Sourcing
  - Digital & Next Gen Expertise
    - - We help you define and realize success in digital transformation by thinking of it not as a series of technology implementations but rather as a series of journeys.
    - - view larger
  - Talent & Locations Expertise
    - - Regardless of where you are in your maturity curve, we help you address systemic challenges while accelerating and optimizing your talent and location strategies.
    - - View larger
Our Thinking
- - Digital Transformation
    - - We view digital transformation as a series of journeys encompassing technology implementation, business process and delivery model innovation, change management, and experience design.
  - Automation & AI
    - Thought leadership that boldly contemplates the rewards and risks of leaning on automation, AI, and machine learning to turbo charge productivity and competitive position.
  - Sourcing
    - Nearly three decades spent shaping sourcing best practice lends us a nuanced yet disruptive perspective about what’s possible today.
  - Market Insights™
    - Intelligence from across the full spectrum of our research and consulting in concise, easily accessible infographics.
  - Case Studies
  - Thought Leadership
  - Webinars
    - Experience some of our best thought leadership virtually and conveniently.
  - Events
    - Our analysts and consultants bring their energy and bold thinking into the community, onto the stage, behind the microphone, onto the panel.
About Us
Blog

Contact Us
COVID-19
Access Reports

Home

/

Market Insights™

Driving Innovation Through Global Business Services | Market Insights™

May 29, 2020
Share

Facebook0 Tweet0 LinkedIn0 Print0

Visit the report page

GBSGICGlobal Business Centersinnovationshared services

PrevPreviousWhere to Find COBOL Skills in the US | Market Insights™

NextBusting Myths About the Global Business Services Innovation Journey | Market Insights™Next

With you on the journey

Linkedin-in Twitter Facebook-f Play

CHOOSE YOUR EMAIL PREFERENCES
CONTACT US
PRESS
OUR LOCATIONS

Menu

CHOOSE YOUR EMAIL PREFERENCES
CONTACT US
PRESS
OUR LOCATIONS

CAREERS
EQUAL OPPORTUNITY EMPLOYMENT POLICY
USING THE REPORTS PORTAL
SITEMAP

Menu

CAREERS
EQUAL OPPORTUNITY EMPLOYMENT POLICY
USING THE REPORTS PORTAL
SITEMAP

PODCAST
PEAK MATRIX® CITATION POLICY
PRIVACY NOTICE
TERMS OF USE

Menu

PODCAST
PEAK MATRIX® CITATION POLICY
PRIVACY NOTICE
TERMS OF USE

© 2011-2020 Everest Global, Inc.

Who We Serve
What We Offer
Our Expertise
Our Thinking
About Us
Blog
Contact Us
COVID-19
Access Reports

Have a question?

Please let us know how we can help you.

How can we engage?

Please let us know how we can help you on your journey.

Name
First Last
Work Email Address*
Topic of interest
Privacy Notice*
I consent to the use of the Personal Data I provide for the provision of information relating to Everest Group’s goods and services.
Please review our Privacy Notice and check the Privacy Notice box to consent to the use of the Personal Data you provide.