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PEAK Matrix® Dec. 17, 2019
Multi-Process Human Resources Outsourcing (MPHRO) Services PEAK Matrix™ Assessment with Service Provider Landscape 2020
The MPHRO service provider landscape is dominated by five providers − Accenture, ADP, Alight Solutions, NGA HR, and TCS – in terms of market impact and vision & capability. Having said that, Leaders on the MPHRO… -
The semiconductor industry is experiencing significant ER&D investments driven by emerging technologies such as Artificial Intelligence (AI), 5G, and the Internet of Things (IoT). However, semiconductor enterprises face challenges in meeting evolving customer demands and managing…
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The COVID-19 crisis has led to a marked shift in how work is carried out. As the coronavirus pandemic spread globally in early 2020 and governments ordered nationwide shutdowns, companies swiftly began to move their employees…
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State of the Market Oct. 22, 2020
Digital Adoption Platform (DAP) – State of the Market Report 2021
Enterprises face various challenges in generating sufficient RoI from their technology investments due to difficulty in onboarding/training users, poor adoption rates, and sub-par user experience. Digital Adoption Platforms (DAPs) can successfully address this gap, drive up… -
Thematic Report Nov. 25, 2020
Digital Adoption Platform (DAP) Playbook
Evolving into a digital-first business is becoming increasingly important for organizations to remain resilient and competitive. As enterprises move ahead on this journey, they face multiple challenges – in terms of adoption, communication, and support –… -
The Learning Services Provider Profile Compendium is a companion to Everest Group’s latest study, the Learning Services Provider Landscape with PEAK Matrix® Assessment, which assesses 18 major learning services providers. This report provides comprehensive service provider…
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Thematic Report Oct. 27, 2020
Leading European Locations for Global Delivery of Engineering Services
In recent years, engineering services has experienced steady growth across enterprise spend and global sourcing. Enterprises continue to invest in emerging technologies (such as AI, blockchain, nanotechnology, and 5G) and combine them with traditional engineering areas… -
PEAK Matrix® Oct. 20, 2020
Aware (Intelligent) IT Infrastructure Services Automation PEAK Matrix® Assessment 2021
COVID-19 has had a profound impact on enterprises, service providers, and their employees. Enterprises have struggled to maintain operational vitality and are seeking efficiency, optimization, and avenues for business growth. Automation has become a key optimization… -
The growing demand for upskilling and reskilling employees and the challenges of catering to a diverse workforce have increased the complexity of executing learning activities in-house. Enterprises are thus increasingly looking to outsource their learning activities…
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Provider Compendium Aug. 21, 2020
Digital Adoption Platform (DAP) – Technology Vendor Compendium 2020
The Digital Adoption Platform (DAP) – Technology Vendor Profile Compendium is a companion to Everest Group’s recently published Digital Adoption Platform (DAP) Products PEAK Matrix® Assessment with Technology Vendor Landscape 2020 report. The compendium provides comprehensive… -
PEAK Matrix® July 20, 2020
Digital Adoption Platform (DAP) Products PEAK Matrix® Assessment with Technology Vendor Landscape 2020
The Digital Adoption Platform (DAP) market is growing at a significant rate, as an increasing number of enterprises realize the urgency to reap the benefits from their digital initiatives. Currently, enterprises face various challenges, such as… -
Thematic Report Jan. 15, 2021
Leading the Pack: Trends for the Top 200 Engineering Research & Development (ER&D) Enterprises
Investments in Engineering Research and Development (ER&D) remain critical for enterprises to address customer demand, enhance customer experience, and stay ahead of market trends. Although the COVID-19 outbreak negatively impacted industries such as automotive, aerospace &… -
Thematic Report Oct. 12, 2020
Cloud Management Platform Trailblazers: Top 10 Start-ups Creating Buzz in the Market
Enterprises are embracing cloud services from diverse vendors to get best-in-class services, mitigate risks, and avoid vendor lock-in. This poses a challenge, as every cloud platform is based on its unique, customized architecture, which is not… -
Provider Compendium Nov. 13, 2020
Aware (Intelligent) IT Infrastructure Services Automation – Service Provider Compendium 2021
COVID-19 has had a significant impact on enterprises, service providers, and their employees. Enterprises have struggled to maintain operational vitality and are seeking efficiency, optimization, and avenues for business growth. Automation has become a key optimization… -
Provider Recognition June 29, 2020
Engineering Services Top 50 - 2020
What is the Everest Group Engineering Services Top 50™? The Everest Group Engineering Services Top 50™ is a global list of the 50 largest third-party providers, based on their Engineering Services (ES) revenues and year-on-year growth… -
Thematic Report March 12, 2020
Upcoming Contract Renewals – Infrastructure Services
Every year, a large proportion of the sourced services market returns to the planning/negotiating table with the expiry of contracts. Most of these deals have been originally procured via a competitive process involving Request for Proposals… -
The Engineering R&D (ER&D) space has been experiencing significant changes, with enterprises working to transform their products, services, and operations with new technologies and align them with evolving end-user expectations. The global macroeconomic environment has also…
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Provider Compendium Jan. 10, 2019
Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Profile Compendium 2019
The Multi-Process Human Resources Outsourcing (MPHRO) Service Provider Profile Compendium is a companion to Everest Group’s latest study, Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Landscape with PEAK Matrix™ Assessment 2019. This report provides comprehensive… -
State of the Market Jan. 18, 2019
Multi-Process Human Resources Outsourcing (MPHRO) Annual Report 2019 – Unraveling the HR Conundrum Through Digital Adoption
The global Multi-Process Human Resource Outsourcing (MPHRO) market has been able to consistently maintain an upward growth trajectory, witnessing a CAGR of 6-8% and is expected to cross US$5 billion by 2020. The growth is backed… -
PEAK Matrix® Jan. 08, 2019
Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Landscape with Services PEAK Matrix™ Assessment 2019
The MPHRO service provider landscape is dominated by five providers − Accenture, ADP, Alight Solutions, IBM, and NGA HR – in terms of market impact and vision & capability. However, there is stiff competition from other…
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