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Accelerator Dec. 10, 2025
Navigating Outsourcing Supplier Strategy: Key Trends
The Navigating Outsourcing Supplier Strategy report examines how organizations are reshaping outsourced services portfolios amid global volatility, cost pressures, and generative AI advances. Rather than large-scale supplier ecosystem overhauls, enterprises are optimizing portfolios to drive innovation,… -
State of the Market Dec. 19, 2025
Recruitment Process Outsourcing (RPO) State of the Market 2025
The global Recruitment Process Outsourcing (RPO) market saw another year of decline in 2024 amid persistent macroeconomic volatility, delayed hiring decisions, and tighter budgets. Demand contraction across key economies resulted in reduced hiring volumes, cautious workforce… -
Viewpoint Feb. 27, 2026
From Transactional to Transformational: How Outsourcing Is Redefining Workforce Strategy
The outsourcing landscape is profoundly transforming as enterprises adapt to digital acceleration, talent scarcity, and economic volatility. Once limited to transactional, cost-focused engagements, outsourcing has now become a strategic enabler for agility, innovation, and capability building.… -
Provider Compendium Dec. 17, 2025
Multi-process Human Resources Outsourcing (MPHRO) Services – Provider Compendium 2025
Despite economic headwinds, the MPHRO services market showed notable resilience in 2024, with sustained enterprise demand across core HR functions. This compendium examines key developments across the MPHRO landscape as providers continue to invest in technology-enabled… -
State of the Market Dec. 12, 2025
Procurement Outsourcing (PO) State of the Market 2025 – Treading the AI Path to Enable Autonomy and Intelligence
Procurement’s role is evolving from a process enabler to a strategic value differentiator, and AI, especially generative and agentic AI, is at the forefront of this transformation. It presents an opportunity to make procurement operations more… -
State of the Market Aug. 11, 2026
Insurance IT Services State of the Market 2026
Insurance carriers are navigating a more complex operating environment shaped by margin pressure, regulatory scrutiny, platform fragmentation, and accelerating AI adoption. Traditional project- and tower-based delivery models are giving way to continuously operated value streams across… -
Viewpoint June 09, 2026
Democratizing Contingent Workforce Management (CWM)
Organizations are increasingly using contingent talent to improve workforce agility, access specialized skills, and manage cost pressures. However, many Contingent Workforce Management (CWM) programs remain constrained by fragmented tools, disconnected services, manual workflows, and limited visibility… -
Thematic Report Aug. 05, 2026
State of the UK Recruitment Market | Shifting Buying Patterns from Fragmented Hiring to Integrated Workforce Solutions
The UK recruitment market is transforming as enterprises rethink how they acquire and manage talent in response to economic uncertainty, regulatory complexities, and evolving workforce requirements. Rather than treating permanent, contingent, and interim hiring as separate… -
State of the Market Jan. 15, 2026
Grow Fast, Govern Faster – Financial Crime and Compliance (FCC) Operations State of the Market 2026
Amid rising regulatory expectations and growing fraud complexity, financial institutions are reengineering Financial Crime and Compliance (FCC) operations to meet demands for agility, cost efficiency, and risk mitigation. This report provides a detailed view of the… -
State of the Market Dec. 19, 2025
Supply Chain Management (SCM) BPS State of the Market 2025 –Redefining Supply Chains in the AI Era
Enterprises are reimagining Supply Chain Management (SCM) as geopolitical uncertainties, cost pressures, and talent shortages put pressure on operations. Supply chains are shifting from efficiency-driven functions to strategic enablers of resilience, agility, and growth. Rapid AI… -
Thematic Report Sep. 08, 2026
The Future of BPO in LATAM: From Scale to Strategic Value
Latin America’s Business Process Outsourcing (BPO) market is entering a new phase of growth as enterprises increasingly look beyond traditional customer support and labor arbitrage to build more resilient, specialized, and strategically valuable delivery portfolios. The… -
Thematic Report Nov. 13, 2025
Managed Services by Staffing Providers: Focus on IT Services and Business Process Services (BPS)
Staffing providers are structurally shifting as they increasingly embrace managed services to mitigate the inherent volatility of contingent staffing and reposition themselves as strategic partners. This move is reshaping how services are delivered, moving from headcount-based… -
Accelerator Jan. 07, 2026
Market Intelligence Template for Category Strategies – Data and Analytics (D&A) Services
Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. This report equips data and analytics service buyers… -
JAGGAER’s product announcements at REV 2026 mark a strategic move from AI-enabled procurement automation toward intelligent and agentic source-to-pay execution. Central to this shift is Agent OS, positioned as a foundational AI layer embedded across JAGGAER’s…
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PEAK Matrix® July 31, 2026
US Contingent Talent and Strategic Solutions PEAK Matrix® Assessment 2026 – IT, Engineering, Business, and Professionals
Enterprises are increasingly relying on contingent talent to address specialized skill requirements, project-based work, and workforce flexibility amid ongoing macroeconomic uncertainty and changing hiring patterns. Demand remains strongest for AI, cloud, cybersecurity, digital engineering, and other… -
Thematic Report May 28, 2026
EDGE Future Readiness Assessment: An Enterprise’s Guide to Building Next-generation Contingent Workforce Strategies
Enterprises are increasingly using contingent workforce programs to access scarce skills, improve agility, and respond to changing business demands. However, many organizations continue to evaluate these programs through narrow measures such as cost savings, compliance, and… -
Thematic Report Dec. 08, 2025
Global IT and Tech Talent Report 2025
Rapid technology advances, increasing digital transformation, and data governance needs are reshaping the global technology industry. From AI adoption to the increasing emphasis on cybersecurity, enterprises are navigating profound workforce changes. New roles are emerging in… -
State of the Market Dec. 24, 2025
Contingent Workforce Management (CWM) Services and Technology Ecosystem State of the Market 2025
The contingent workforce market steadily grew as organizations reassessed their workforce strategies and reaffirmed contingent talent’s importance. This led to expansion of the Contingent Workforce Management (CWM) / Managed Service Provider (MSP), Vendor Management System (VMS), and Freelancer Engagement and Management… -
PEAK Matrix® Oct. 08, 2026
Workforce Management Product in Contact Centers PEAK Matrix® Assessment 2026
Contact centers are managing increasingly complex workforce requirements as customer interactions span voice, chat, email, messaging, social, and asynchronous channels. At the same time, enterprises are under pressure to control labor costs, improve service consistency, support… -
Provider Compendium Oct. 24, 2025
Procure-to-pay (P2P) Products – Provider Compendium 2025
Everest Group’s Procure-to-Pay (P2P) Products – Provider Compendium 2025 provides comprehensive and fact-based snapshots of nine P2P products and includes insights on the global P2P products market. It examines each product’s features, enhancements, and market adoption…
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