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  • Accelerator
    Dec. 10, 2025

    The Navigating Outsourcing Supplier Strategy report examines how organizations are reshaping outsourced services portfolios amid global volatility, cost pressures, and generative AI advances. Rather than large-scale supplier ecosystem overhauls, enterprises are optimizing portfolios to drive innovation,…
  • State of the Market
    Dec. 12, 2025

    Procurement’s role is evolving from a process enabler to a strategic value differentiator, and AI, especially generative and agentic AI, is at the forefront of this transformation. It presents an opportunity to make procurement operations more…
  • State of the Market
    April 27, 2026

    This report analyzes the transformation in outsourced sales from fragmented, activity-led execution to integrated, outcome-driven revenue systems. It highlights how enterprises are shifting toward pipeline-backed growth, AI-enabled decisioning, and tighter alignment across sales, marketing, and operations.…
  • Thematic Report
    May 04, 2026

    The global Clinical Research Organization (CRO) market is undergoing a transformation, shaped by rising clinical trial complexity, increasing regulatory requirements, and growing demand for faster, more efficient drug development. CROs continue to play a pivotal role…
  • Viewpoint
    June 09, 2026

    Organizations are increasingly using contingent talent to improve workforce agility, access specialized skills, and manage cost pressures. However, many Contingent Workforce Management (CWM) programs remain constrained by fragmented tools, disconnected services, manual workflows, and limited visibility…
  • PEAK Matrix®
    April 10, 2026

    Healthcare payers and providers are operating under sustained pressure from fragmented engagement ecosystems, rising consumer expectations, and intensifying regulatory and quality mandates. Disconnected clinical, administrative, and customer interaction systems continue to limit end-to-end visibility across member…
  • State of the Market
    Dec. 16, 2025

    Economic volatility, climate-related losses, and rising regulatory expectations are causing the global Property and Casualty (P&C) insurance industry to significantly transform. Carriers are focused on modernizing legacy systems and adopting AI-powered tools to enhance efficiency, pricing…
  • Thematic Report
    Dec. 09, 2025

    Insurance fraud is rapidly evolving from isolated claims events to systemic, AI-driven threats that span the entire policy life cycle. Fraudsters are exploiting automation gaps, generative AI tools, and digital platforms to scale manipulation tactics such…
  • State of the Market
    Oct. 01, 2025

    The surge in case volumes, more stringent regulatory demands, and therapeutic areas’ rising complexities are significantly transforming pharmacovigilance (PV). As the industry adapts to more tailored reporting requirements and longer patient monitoring periods, enterprises are under…
  • PEAK Matrix®
    April 15, 2026

    Healthcare providers are navigating sustained financial pressures driven by rising labor costs, reimbursement uncertainty, and increasing patient financial responsibility. In this environment, revenue cycle management has become central to maintaining financial stability and improving cash flow…
  • PEAK Matrix®
    Nov. 04, 2025

    Outsourced sales services are entering a new phase as AI and elevated buyer expectations reshape how pipelines are built and revenue is sustained. Providers are moving from fragmented toolsets to connected systems that integrate forecasting, lead…
  • Accelerator
    Jan. 07, 2026

    Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. This report equips data and analytics service buyers…
  • Thematic Report
    Oct. 31, 2025

    Traditionally seen as transactional and compliance-driven, collections are now evolving into a strategic Customer Experience Management (CXM) function that balances debt recovery with Customer Experiences (CXs). As rising delinquency rates, economic uncertainties, and regulatory scrutiny reshape…
  • PEAK Matrix®
    Feb. 19, 2026

    As enterprises accelerate Software as-a-Service (SaaS) adoption and embrace multi-cloud and distributed architectures, integration requirements are shifting from point-to-point connectivity to seamless, end-to-end workflow enablement across increasingly complex application landscapes. Buyers are also prioritizing low-code capabilities…
  • Provider Compendium
    March 19, 2026

    Enterprises are modernizing integration programs to reduce application sprawl, increase delivery autonomy across IT and business teams, and improve reliability across mission-critical workflows. Simultaneously, growing adoption of generative AI and task-oriented agents is increasing the need…
  • Tech Launch Perspective
    June 30, 2026

    JAGGAER’s product announcements at REV 2026 mark a strategic move from AI-enabled procurement automation toward intelligent and agentic source-to-pay execution. Central to this shift is Agent OS, positioned as a foundational AI layer embedded across JAGGAER’s…
  • Provider Compendium
    Oct. 24, 2025

    Everest Group’s Procure-to-Pay (P2P) Products – Provider Compendium 2025 provides comprehensive and fact-based snapshots of nine P2P products and includes insights on the global P2P products market. It examines each product’s features, enhancements, and market adoption…
  • Viewpoint
    Jan. 19, 2026

    As data becomes the foundation of enterprise competitiveness, organizations are under increasing pressure to transform customer interaction data into meaningful insights that enhance engagement and loyalty. Traditional analytics approaches often fall short, surfacing fragmented insights too…
  • PEAK Matrix®
    July 16, 2026

    Rewards and Recognition (R&R) solutions have become an increasingly strategic component of enterprise talent and employee experience strategies. Organizations are moving beyond transactional recognition programs toward platforms that strengthen culture, reinforce organizational values, improve manager effectiveness,…
  • Tech Provider Spotlight
    Nov. 11, 2025

    The talent acquisition landscape is significantly shifting as organizations adopt new AI technologies to meet growing challenges in scale, speed, and candidate experiences. Traditional recruitment systems, limited by structured workflows and human oversight, are giving way…

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