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PEAK Matrix® Sep. 11, 2026
Procurement Outsourcing (PO) Services PEAK Matrix® Assessment 2026
Procurement’s role is expanding as enterprises seek to build more resilient, insight-led, and technology-enabled Source-to-Pay (S2P) workflows amid geopolitical uncertainty, extended decision cycles, and continued cost and productivity pressures. Organizations are moving toward scaled AI adoption… -
Viewpoint Sep. 18, 2026
From Black Box to White Box: Helping Health Plans Take Control of Payment Integrity (PI)
Payment Integrity (PI) is a key driver for containing medical costs and payment leakage, and is heavily outsourced. In a traditional black-box model, health plans receive findings, savings, reporting, and invoices while the logic, evidence, exceptions,… -
Provider Snapshot July 16, 2026
Provider Snapshot | Conduent 2026
Everest Group’s Provider Snapshots provide comprehensive and fact-based overviews of leading providers across several dimensions, including financial performance, offerings, client base, delivery presence, and key developments. These reports are ideal references and starting points for enterprise… -
Category Strategy Templates July 30, 2026
Category Strategy Template: Artificial Intelligence (AI) Services
Procurement organizations are under increasing pressure to reduce costs, manage supplier risks, and maximize business value while supporting enterprise AI adoption. As organizations accelerate investments in generative AI, agentic AI, and intelligent automation, category managers need… -
JAGGAER’s product announcements at REV 2026 mark a strategic move from AI-enabled procurement automation toward intelligent and agentic source-to-pay execution. Central to this shift is Agent OS, positioned as a foundational AI layer embedded across JAGGAER’s…
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Provider Snapshot July 24, 2026
Provider Snapshot | Teleperformance 2026
Everest Group’s Provider Snapshots provide comprehensive and fact-based overviews of leading providers across several dimensions, including financial performance, offerings, client base, delivery presence, and key developments. These reports are ideal references and starting points for enterprise… -
Provider Snapshot June 12, 2026
Provider Snapshot | EXL 2026
Everest Group’s Provider Snapshots provide comprehensive and fact-based overviews of leading providers across several dimensions, including financial performance, offerings, client base, delivery presence, and key developments. These reports are ideal references and starting points for enterprises… -
Roundtable Sep. 25, 2026
Virtual Roundtable Deck: Reimagining GBS and GCC Roles in the Age of AI
AI is changing the mandate of Global Business Services (GBS) and Global Capability Centers (GCCs), shifting the focus from automating existing activities to fundamentally redesigning work and operating models. Based on Everest Group’s September 2026 virtual… -
Tech Launch Perspective Aug. 14, 2026
Procurement Technology – Review of Zip’s Product Announcements at Zip AI Summit
Zip's product announcements at Zip AI Summit mark a strategic move from procurement workflow automation toward governed agentic procurement orchestration. Central to this shift are Zip Superagents, AI users built into Zip that can plan, reason,… -
Thematic Report May 19, 2026
Buyers’ Guide | Enterprise Customer Relationship Management (CRM) Platforms
As customer relationships become increasingly data-driven, CRM platforms are evolving beyond contact, account, and pipeline management into enterprise operating layers that connect sales, marketing, service, customer data, analytics, and automation. This shift has made CRM selection… -
PEAK Matrix® July 08, 2026
Modern Mainframe Services PEAK Matrix® Assessment 2026
Enterprises continue to retain mainframes for mission-critical workloads that demand resilience, security, performance, and transaction integrity. Rather than replacing these platforms, organizations are increasingly investing in modern mainframe services that enhance and extend retained environments through… -
Provider Compendium Sep. 25, 2026
Modern Mainframe Services – Provider Compendium 2026
Mainframes remain central to many enterprises because they support critical workloads requiring high resilience, security, performance, and transaction integrity. As cost pressures, skills constraints, resilience requirements, and hybrid integration needs increase, organizations are reassessing how these… -
Provider Snapshot June 03, 2026
Provider Snapshot | Capita 2026
Everest Group’s Provider Snapshots provide comprehensive and fact-based overviews of leading providers across several dimensions, including financial performance, offerings, client base, delivery presence, and key developments. These reports are ideal references and starting points for enterprises… -
Tech Launch Perspective July 17, 2026
Data and Analytics (D&A) – Review of Databricks’ Product Announcements at Databricks Data + AI Summit 2026
The Data and Analytics (D&A) market continues to evolve as enterprises modernize fragmented data estates, strengthen governance, and prepare platforms for AI and agentic workloads. Organizations are prioritizing governed, interoperable, real-time, and context-rich data foundations that… -
Tech Launch Perspective June 23, 2026
Data and Analytics (D&A) – Review of Snowflake’s Product Announcements at Snowflake Summit 2026
The Data and Analytics (D&A) market continues to evolve as enterprises modernize fragmented data estates, improve governance, and prepare data platforms for AI and agentic workloads. Organizations are prioritizing governed, interoperable, real-time, and context-rich data foundations… -
Provider Snapshot Sep. 17, 2026
Provider Snapshot | Unisys 2026
Everest Group’s Provider Snapshots provide comprehensive and fact-based overviews of leading providers across several dimensions, including financial performance, offerings, client base, delivery presence, and key developments. These reports are ideal references and starting points for enterprise… -
Tech Launch Perspective July 22, 2026
Life Sciences Enterprise Data and AI Platforms – Review of IQVIA’s Product Announcements
Life sciences enterprises are moving beyond isolated generative AI pilots toward governed, multi-agent workflows that support clinical, commercial, and real-world activities. This shift is increasing demand for platforms that combine regulatory-grade data governance, enterprise interoperability, scalable… -
Thematic Report July 15, 2026
From Human Ingenuity to Connected Growth: What Cannes Lions 2026 Revealed
Cannes Lions 2026 underscored a defining shift in enterprise marketing: while AI is transforming how content is created and campaigns are executed, human creativity and ingenuity remain essential to unlocking its full potential. The festival highlighted… -
The Data and Analytics (D&A) market continues to evolve rapidly as enterprises modernize fragmented data estates, improve governance, and prepare their data foundations for AI and agentic workloads. Organizations are prioritizing unified, interoperable, and real-time data…
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Tech Launch Perspective May 06, 2026
Agentic Customer Experience (CX) Transformation – Review of Adobe’s Product Announcements at Adobe Summit 2026
Adobe strengthened its positioning in agentic customer experience transformation at Adobe Summit 2026, with announcements focused on bringing content, data, journeys, commerce, analytics, and ecosystem partnerships into a more unified enterprise CX platform. The launch of…
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