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  • Viewpoint
    Sep. 18, 2026

    Payment Integrity (PI) is a key driver for containing medical costs and payment leakage, and is heavily outsourced. In a traditional black-box model, health plans receive findings, savings, reporting, and invoices while the logic, evidence, exceptions,…
  • PEAK Matrix®
    July 16, 2026

    Rewards and Recognition (R&R) solutions have become an increasingly strategic component of enterprise talent and employee experience strategies. Organizations are moving beyond transactional recognition programs toward platforms that strengthen culture, reinforce organizational values, improve manager effectiveness,…
  • Roundtable
    Sep. 25, 2026

    AI is changing the mandate of Global Business Services (GBS) and Global Capability Centers (GCCs), shifting the focus from automating existing activities to fundamentally redesigning work and operating models. Based on Everest Group’s September 2026 virtual…
  • FEATURED
    State of the Market
    Sep. 17, 2026

    Everest Group defines Agentic Process Automation (APA) solutions as the sourcing of APA technology products along with consulting, implementation, and maintenance services, excluding traditional BPO services. APA is evolving from rules-based automation toward AI-enabled, agentic, and…
  • PEAK Matrix®
    July 08, 2026

    Enterprises continue to retain mainframes for mission-critical workloads that demand resilience, security, performance, and transaction integrity. Rather than replacing these platforms, organizations are increasingly investing in modern mainframe services that enhance and extend retained environments through…
  • Provider Compendium
    Sep. 04, 2026

    Process mining drives operational excellence by facilitating enterprises’ digital transformation initiatives. By analyzing event logs from enterprise systems such as ERP and CRM, it offers a fact-based approach to discover, monitor, and optimize as-is processes. The…
  • Thematic Report
    Aug. 28, 2026

    As technology becomes increasingly central to business operations, demand for specialized technology skills in the US continues to evolve. Next-generation technologies, faster digital transformation, changing client expectations, and increasing competitive pressure are strengthening demand for advanced…
  • Provider Compendium
    June 17, 2026

    Enterprises are redefining their automation strategies as Agentic Process Automation (APA) evolves from traditional rule-based automation to AI-enabled, agentic, and outcome-driven transformation. This shift reflects a move from standalone automation initiatives to integrated programs that combine…
  • Provider Compendium
    Oct. 07, 2026

    Pre-payment integrity is gaining momentum as health plans look to shift left with payment accuracy activities, moving from retrospective recovery toward earlier intervention before claims are paid. Rising medical costs, provider abrasion from post-pay recoveries, and…
  • Provider Compendium
    Sep. 25, 2026

    Mainframes remain central to many enterprises because they support critical workloads requiring high resilience, security, performance, and transaction integrity. As cost pressures, skills constraints, resilience requirements, and hybrid integration needs increase, organizations are reassessing how these…
  • Tech Launch Perspective
    Aug. 28, 2026

    Physical AI is gaining enterprise attention as organizations seek to equip robots, drones, vision AI systems, and other intelligent machines with capabilities to perceive their surroundings, reason in real time, and act autonomously. Advances in smaller,…
  • Tech Launch Perspective
    July 17, 2026

    The Data and Analytics (D&A) market continues to evolve as enterprises modernize fragmented data estates, strengthen governance, and prepare platforms for AI and agentic workloads. Organizations are prioritizing governed, interoperable, real-time, and context-rich data foundations that…
  • Tech Launch Perspective
    June 23, 2026

    The Data and Analytics (D&A) market continues to evolve as enterprises modernize fragmented data estates, improve governance, and prepare data platforms for AI and agentic workloads. Organizations are prioritizing governed, interoperable, real-time, and context-rich data foundations…
  • Tech Launch Perspective
    May 19, 2026

    Enterprises are increasingly adopting AI-led process automation to improve productivity, accelerate application development, and enable intelligent orchestration across complex business workflows. As enterprises operationalize AI at scale, there is growing demand for platforms that combine governance,…
  • Thematic Report
    July 15, 2026

    Cannes Lions 2026 underscored a defining shift in enterprise marketing: while AI is transforming how content is created and campaigns are executed, human creativity and ingenuity remain essential to unlocking its full potential. The festival highlighted…
  • Tech Launch Perspective
    May 18, 2026

    The Data and Analytics (D&A) market continues to evolve rapidly as enterprises modernize fragmented data estates, improve governance, and prepare their data foundations for AI and agentic workloads. Organizations are prioritizing unified, interoperable, and real-time data…
  • PEAK Matrix®
    July 29, 2026

    Microsoft Azure is deepening its enterprise relevance across data, AI, security, developer productivity, cloud-native infrastructure, and hybrid cloud. Microsoft Fabric, Azure AI Foundry, Azure OpenAI Service, Copilot, Microsoft-native security, Azure Arc, and Azure Local are becoming…
  • PEAK Matrix®
    April 30, 2026

    Enterprises are redefining their automation strategies as Agentic Process Automation (APA) evolves from traditional rule-based automation to AI-enabled, agentic, and outcome-driven transformation. This shift reflects a move from standalone automation initiatives to integrated programs that combine…
  • PEAK Matrix®
    Sep. 21, 2026

    Digital Interaction Intelligence (DII) provides companies with a fact-based view of how employees interact with applications and execute work. By capturing user actions and associated metadata across desktops, DII solutions can reconstruct tasks and processes, identify…
  • Viewpoint
    July 20, 2026

    Banking, Financial Services, and Insurance (BFSI) institutions are entering a new operating era shaped by real-time decisioning, AI-enabled processes, digital ecosystems, and rising customer and regulatory expectations. While mainframes continue to provide the resilience, security, scalability,…

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