All Reports Events Blogs Videos
Showing 195 results
  • Webinar Deck
    June 23, 2020

    On June 23, Everest Group hosted a webinar titled, "Scaled and Sustainable: How to Plan Your Global Business Services WFH Strategy." The future is now for Work From Home (WFH). While WFH is not a new…
  • Viewpoint
    June 19, 2020

    5G is the next big leap in communications technology. It is set to advance the current age of wireless connectivity by ushering in monumental improvements in performance and efficiency, driving significant changes in the way a…
  • Thematic Report
    May 28, 2020

    Global Business Services (GBS) organizations typically span multiple locations and, accordingly, reflect the norms and experiences of different cultures and geographies. Due to the natural evolution of multi-location organizations, it is common that they develop somewhat…
  • Viewpoint
    May 21, 2020

    As IoT systems become an indispensable part of our daily lives, it is vital to test these systems rigorously and stringently to ensure that they are secure, efficient, and function as intended. However, testing IoT systems…
  • Webinar Deck
    May 19, 2020

    On May 19, Everest Group hosted a webinar titled, "What Next? Adjusting Your Workforce Strategies to Address Tomorrow’s Global Economy." To say that 2020 has been a turbulent year is an understatement. While the COVID-19 pandemic…
  • Webinar Deck
    April 30, 2020

    On April 30, Everest Group moderated a webinar titled, "Webinar Deck: Corporate Resilience: Practical Approaches and New Management Mindsets." Executive leaders across the global business community have quickly addressed the immediate needs of their organizations related…
  • Viewpoint
    March 20, 2020

    As the world’s attention has increasingly turned towards the COVID-19 virus over the course of 2020, most shared services organizations have already triggered their business continuity plans and adjusted their operations. The uncertainty associated with a…
  • Blog
    March 13, 2020

    Over-the-top (OTT) streaming – or, simply, delivering media content directly over the internet – has redefined the media content consumption landscape. In 2019, the number of active global monthly OTT video subscribers surpassed 750 million, accounting…
  • Webinar Deck
    March 11, 2020

    On March 11, Everest Group in collaboration with NASSCOM, presented a webinar titled, "Digital Engineering: An Opportunity Unparalleled." As enterprises address evolving customer expectations around smart and connected offerings and try to impart efficiency and transparency…
  • Viewpoint
    Feb. 18, 2020

    The Engineering R&D (ER&D) space has been experiencing significant changes, with enterprises working to transform their products, services, and operations with new technologies and align them with evolving end-user expectations. The global macroeconomic environment has also…
  • Thematic Report
    Feb. 14, 2020

    Digital engineering encompasses two broad areas: the engineering behind digital products (products that are intelligent, connected, and personalized) and the leverage of digital technologies (such as IoT, 5G, robotics, AI/ML, mobility, cloud, automation, data & analytics,…
  • PEAK Matrix®
    Feb. 11, 2020

    The integration of digital features and technologies across the mechanical, embedded, network, and software spectrums is making products highly interconnected and intelligent and increasing product testing complexity. As product life cycles shorten across industries, enterprises must…
  • Webinar Deck
    Feb. 04, 2020

    On February, 4 Everest Group hosted a webinar titled, "Top Concerns in Talent Management for Shared Services: Lessons to Future-Proof Your Workforce." Changing expectations for how Global Business Centers deliver value and innovation, combined with the…
  • Thematic Report
    Feb. 03, 2020

    The Global Services Market Pressing Issues are unique reports, based on annual surveys, that capture the pulse of the market on key aspects of global sourcing industry. Everest Group interviewed senior stakeholders across enterprises in November…
  • Viewpoint
    Dec. 31, 2019

    Software-led transformation is strongly impacting products, services, and operations of enterprises across various industries, primarily in two ways. First, it is bringing considerable changes to engineering processes. Not only are product life cycles changing, but software…
  • Thematic Report
    Dec. 06, 2019

    In today’s world characterized by a constantly evolving technology landscape and rapidly changing customer needs, Engineering Research and Development (ER&D) has become a key contributor to an enterprise’s ability to differentiate itself and stay competitive in…
  • Webinar Deck
    Dec. 05, 2019

    On December 5, Everest Group hosted a webinar titled, "2020 Enterprise Key Issues in Global Sourcing: Setting Course When Uncertainty Rules Supreme."   Despite positive conditions such as a historically high stock market, low unemployment, and…
  • Accelerator
    Dec. 03, 2019

    The way a function is organized impacts how effective it is at delivering against established priorities and fulfilling the role the company expects from it. In this report, we examine organization models for procurement and vendor…
  • Blog
    Oct. 09, 2019

    In September, HCL Technologies announced its acquisition of the semiconductor engineering services firm Sankalp Semiconductor in an all-cash deal worth US$25 million, with Sankalp operating as a 100 percent subsidiary of HCL. While this is not…
  • Accelerator
    Oct. 07, 2019

    This report is available only to GICs & Shared Services members. For information on membership, please contact us A utility is a form of delivery model wherein common, centralized teams are responsible for handling certain functions…

Items per page