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Paritosh Doshi Emma Handler Dev Gaba sortiz

Dev Gaba

Practice Director
Paritosh Doshi

Senior Analyst
Emma Handler

Global Head of Communications, Persistent Systems
S

sortiz

Press Release
May 30, 2024

79% of Executives Attend Global Events to Learn from Real Case Studies, 55% Also Cite Networking with Peers - Everest Group

‘Everest Group Engage’ will be held September 30 – October 2 at the Renaissance Dallas Hotel. The theme of the conference is “The Pragmatic Edge: Designing Your Future.” DALLAS, May 30, 2024 — When business executives…
Webinar
March 07, 2024

Abhishek Sharma

Managing Partner

Dev Gaba

Practice Director

Rahul Gehani

Partner

Nirati Sinha

Practice Director

Delivering Commercial Value in Outsourcing Contracts to APAC Clients in 2024

Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of…
Thematic Report
March 07, 2024

Rahul Gehani

Partner

Abhishek Sharma

Managing Partner

Nirati Sinha

Practice Director

Dev Gaba

Practice Director

Webinar Deck: Delivering Commercial Value in Outsourcing Contracts to APAC Clients in 2024

Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of…
In the News
March 03, 2024

Jack Madrid Sees Gen AI as Game-changer for IT-BPM Industry, Focuses on Upskilling

The Philippines sees generative AI as a game-changer for its booming information technology and business process management (IT-BPM) industry but acknowledges the need to upskill its workforce to adapt. The IT & Business Process Association of…
In the News
Feb. 15, 2024

Nearly 75% of Enterprises Pivoted to Text-based Generative AI to Improve Operational Efficiency | In the News

Over 45% of enterprises identify the lack of internal technical expertise as a major barrier to generative AI implementation. According to the recent Generative AI in CXM Survey Report by Everest Group and WNS, 75% of…
In the News
Jan. 30, 2024

CIOs Rise to the ESG Reporting Challenge | In the News

Environmental, social, and governance (ESG) reporting is proving to be a complex endeavor founded in data. And that’s putting CIOs at the center of these increasingly important initiatives. CIOs — who sign nearly half of all…
Press Release
Jan. 24, 2024

Everest Group Announces ‘Everest Group Engage’ Global Conference, Launches Events Unit Headed by Veteran Conference Organizer Mark Fissell

Everest Group Global Events will provide information, guidance and networking opportunities to professionals with responsibilities for global shared services, sourcing, technology, vendor management and customer experience. DALLAS, January 24, 2024 — Everest Group today announced the…
Press Release
Jan. 18, 2024

Enterprises Aim to Move Beyond Pilots, Accelerate Consumption of AI in 2024—Everest Group, Yates Ltd.

Despite the global economic turndown, enterprises widely adopted AI in 2023, with generative AI playing a substantial role, according to a survey of CIOs conducted by Everest Group and Yates Ltd. DALLAS, January 18, 2024…
Press Release
Jan. 17, 2024

Everest Group Launches ‘Service Provider Compass’ Research Series with Assessment of Global Services Delivery from Mexico

Everest Group’s Service Provider Compass™ is designed to help sourcing leaders get an outside-in view of service providers’ market positions in key delivery locations. DALLAS, January 17, 2024 — Everest Group today announced the launch…
In the News
Jan. 15, 2024

SAP Signavio’s New Strategic Partnership with Knoa in Task Mining for Business Process Transformation | In the News

With the new year, SAP Signavio announced its partnership with Knoa as their new Solution Extension (SOLEX) partner. According to Everest Group, the task mining market is projected to grow significantly, with a 75% to 85%…
In the News
Jan. 11, 2024

Strategic Digital Transformation Can Be Your Game Changer During the Economic Recession | In the News

Undoubtedly, 2023 was a challenging year for businesses worldwide, and as 2024 approaches, economic uncertainty remains. According to the Federal Reserve’s predictions, the global economy is expected to grow at a modest 0.5% annually. Many firms’…
In the News
Jan. 03, 2024

Spur Economic Growth By Protecting Supplier Diversity Programs | In the News

The ongoing debate surrounding supplier diversity programs has recently become more heated with increasing lawsuits against them. While critics raise concerns about potential reverse discrimination against non-diverse-owned businesses, proponents stress the positive impact of these programs in driving…
Press Release
Dec. 08, 2023

"Do More with Less" Will Be Driving Force for Enterprises in 2024 — Everest Group

The Everest Group 2024 Key Issues Study reveals revenue growth and cost optimization as the top-most business priorities of enterprise executives for the coming year. ‘Cost and margin pressures’ rank as the No. 1 challenge while…
Blog
Nov. 27, 2023

Dev Gaba

Practice Director

Choosing the Right ServiceNow Model for your Organization: Comparing Shared and Dedicated Instances

Deciding betweenServiceNow’s dedicated and shared instances can be challenging for organizations. By comparing the options against seven key parameters ranging from organizational size and business process complexity to the cost of ownership and customization options, enterprises…
In the News
Nov. 27, 2023

AI Developers, Led by OpenAI, Raise over US$50B | In the News

This month marks a year since the debut of OpenAI’s game-changing “generative AI” tool known as ChatGPT, whose explosive success has kicked off an AI investment race among big tech companies. Some of the major AI-related…
In the News
Nov. 24, 2023

Indian ERD Rainmakers Win Several US$100 Million Deals | In the News

Indian pure-play engineering R&D (ERD) players have outshone their IT peers, aided by strong demand tailwinds by growing their digital engineering and embedded capabilities. According to Everest Group, the global ERD sector increased 11.5% to US$73…
In the News
Nov. 20, 2023

Chaos at OpenAI Raises Questions about Enterprise Reliance on ChatGPT | In the News

With OpenAI’s leaders ousted and staff in revolt, the volatility could cause enterprises to shift where they procure generative AI. OpenAI’s services are a major pull for enterprises, with 9 in 10 Fortune 500 companies using…
Press Release
Nov. 16, 2023

Everest Group Unveils Inaugural ‘Artificial Intelligence Top 50’ Recognizing Global Market-Leading AI-first Technology Providers

Collectively, these AI technology providers have raised over US$50 billion in total lifetime private funding, showcasing huge investor trust and growing importance of the technology. DALLAS, November 16, 2023 — Everest Group today released the inaugural…
In the News
Nov. 13, 2023

Future-Proof Your Workforce Strategy: Trends to Watch in 2024 | In the News

As 2023 draws to a close, business analysts across the board are all rolling out their predictions of workforce and staffing trends to watch for 2024. There seems to be a growing consensus around several topics…
In the News
Nov. 10, 2023

AI and Automation: Graig Paglieri of Randstad Digital on How to Effectively Harness AI Technology in People Operations | In the News

Recently, Graig Paglieri, the CEO of Randstad Digital Americas was interviewed by Medium, where he talks about how they’re utilizing new technologies to make their jobs easier and provide greater strategic value. In his interview, Graig…

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Dev Gaba

Paritosh Doshi

Emma Handler

sortiz

79% of Executives Attend Global Events to Learn from Real Case Studies, 55% Also Cite Networking with Peers - Everest Group

Delivering Commercial Value in Outsourcing Contracts to APAC Clients in 2024

Webinar Deck: Delivering Commercial Value in Outsourcing Contracts to APAC Clients in 2024

Jack Madrid Sees Gen AI as Game-changer for IT-BPM Industry, Focuses on Upskilling

Nearly 75% of Enterprises Pivoted to Text-based Generative AI to Improve Operational Efficiency | In the News

CIOs Rise to the ESG Reporting Challenge | In the News

Everest Group Announces ‘Everest Group Engage’ Global Conference, Launches Events Unit Headed by Veteran Conference Organizer Mark Fissell

Enterprises Aim to Move Beyond Pilots, Accelerate Consumption of AI in 2024—Everest Group, Yates Ltd.

Everest Group Launches ‘Service Provider Compass’ Research Series with Assessment of Global Services Delivery from Mexico

SAP Signavio’s New Strategic Partnership with Knoa in Task Mining for Business Process Transformation | In the News

Strategic Digital Transformation Can Be Your Game Changer During the Economic Recession | In the News

Spur Economic Growth By Protecting Supplier Diversity Programs | In the News

"Do More with Less" Will Be Driving Force for Enterprises in 2024 — Everest Group

Choosing the Right ServiceNow Model for your Organization: Comparing Shared and Dedicated Instances

AI Developers, Led by OpenAI, Raise over US$50B | In the News

Indian ERD Rainmakers Win Several US$100 Million Deals | In the News

Chaos at OpenAI Raises Questions about Enterprise Reliance on ChatGPT | In the News

Everest Group Unveils Inaugural ‘Artificial Intelligence Top 50’ Recognizing Global Market-Leading AI-first Technology Providers

Future-Proof Your Workforce Strategy: Trends to Watch in 2024 | In the News

AI and Automation: Graig Paglieri of Randstad Digital on How to Effectively Harness AI Technology in People Operations | In the News

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