• Leading global research firm, supported by Egyptian Government Agency ITIDA (Information Technology Industry Development Agency), assesses the IT, business processes and engineering research & development potential in Egypt.   DALLAS, July 30, 2024 — Everest Group…
  • Tech Launch Perspective
    July 22, 2024

    Databricks, a key player in the data and analytics market, delivers a cloud-based platform that enables enterprises to manage, analyze, and harness the value of their data. Its data intelligence platform aims to provide a unified…
  • Leading global research firm releases its tenth annual edition of its BPS Top 50™ report. DALLAS, July 16, 2024 — Everest Group today released the 2024 edition of its BPS Top 50™ report, detailing the 50…
  • Leading global research firm launches third annual edition of the Top GBS Employers™ and Top Employers for Tech Talent™ reports.DALLAS, July 8, 2024 — Everest Group today released the 2024 editions of the Top GBS Employers™…
  • Provider Compendium
    June 28, 2024

    AI and Machine Learning (ML) technologies’ rising adoption has revolutionized how enterprises use data, elevating the technologies’ significance. Today, data is integrated into every aspect of operations to facilitate decision-making and drive innovation, increasing data access…
  • Birch to lead global marketing for rapidly growing Everest Group as research firm expands footprint and service portfolio   DALLAS, June 18, 2024 — Everest Group today announced that Lucy Birch has joined the firm as…
  • LinkedIn Live
    June 05, 2024

    To meet evolving customer expectations, businesses are seeking to develop artificial intelligence (AI) tools to enhance their customer experiences. From personalizing experiences to providing in-depth analytics, the potential for AI to transform CX and its management…
  • ‘Everest Group Engage’ will be held September 30 – October 2 at the Renaissance Dallas Hotel. The theme of the conference is “The Pragmatic Edge: Designing Your Future.” DALLAS, May 30, 2024 — When business executives…
  • Conference
    May 30, 2024

    Everest Group attended nasscom GCC Conclave 2024 and returned as a Strategic Partner for the event. During the event, Everest Group hosted the roundtable: Borderless Aspirations and Beyond: GCC Leadership and Organizational Evolution Dynamics. In this…
  • PEAK Matrix®
    April 29, 2024

    The rising adoption of AI and ML has revolutionized how enterprises use data, elevating its importance to unprecedented levels. Today, data is integrated into every facet of operations to facilitate decision-making and drive innovation, resulting in…
  • Conference
    April 18, 2024

    Everest Group hosted an invitation-only happy hour event in DFW. The evening was an opportunity to network with industry peers in the DFW area. Clients caught up, exchanged ideas, and made new acquaintances, right here in…
  • LinkedIn Live
    April 03, 2024

    While generative AI (gen AI) seems to be the predominant theme of the time, there is still a lack of clarity regarding where the technology works best and where the primary developments are occurring. Watch this…
  • Provider Compendium
    March 28, 2024

    AI is transforming the corporate landscape, offering unprecedented opportunities for innovation and growth. With the rise of generative AI, enterprises are compelled to enhance their AI strategy investments to achieve business objectives and enhance client satisfaction.…
  • The Philippines sees generative AI as a game-changer for its booming information technology and business process management (IT-BPM) industry but acknowledges the need to upskill its workforce to adapt. The IT & Business Process Association of…
  • Over 45% of enterprises identify the lack of internal technical expertise as a major barrier to generative AI implementation. According to the recent Generative AI in CXM Survey Report by Everest Group and WNS, 75% of…
  • Environmental, social, and governance (ESG) reporting is proving to be a complex endeavor founded in data. And that’s putting CIOs at the center of these increasingly important initiatives. CIOs — who sign nearly half of all…
  • Blog
    Jan. 25, 2024

    Selecting the right Large Language Model (LLM) is critical for developing the best-suited generative AI (gen AI) solution. However, choosing an LLM on the number of parameters alone can be a costly mistake as larger size…
  • Everest Group Global Events will provide information, guidance and networking opportunities to professionals with responsibilities for global shared services, sourcing, technology, vendor management and customer experience. DALLAS, January 24, 2024 — Everest Group today announced the…
  • Webinar
    Jan. 23, 2024

    In 2023, we witnessed massive investments in generative AI, with the majority coming from the supply side. Despite the initial fervor ignited by ChatGPT, the anticipated surge in enterprise adoption is yet to come. One factor…
  • Thematic Report
    Jan. 23, 2024

    In 2023, we witnessed massive investments in generative AI, with the majority coming from the supply side. Despite the initial fervor ignited by ChatGPT, the anticipated surge in enterprise adoption is yet to come. One factor…

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