All Reports Events Blogs Videos
Showing 250 results
  • Discovery
    Feb. 28, 2025

    Discoveries focus on specific science and technology innovations that address today’s critical business issues and challenges. These brief yet detailed profiles highlight innovations across the world's leading companies, start-ups, universities, institutes, and the entire R&D ecosystem…
  • Discovery
    Jan. 31, 2025

    Discoveries focus on specific science and technology innovations that address today’s critical business issues and challenges. These brief yet detailed profiles highlight innovations across the world's leading companies, start-ups, universities, institutes, and the entire R&D ecosystem…
  • Jan. 10, 2025

  • Nov. 19, 2024

  • Nov. 19, 2024

  • Nov. 19, 2024

  • Nov. 18, 2024

  • Nov. 18, 2024

  • PEAK Matrix®
    Nov. 14, 2024

    Participate in the Payment Integrity Solutions PEAK Matrix® Assessment 2025 The Payment Integrity Solutions PEAK Matrix® Assessment evaluates service providers based on their capabilities, technology, and market impact within the payment integrity solutions industry. Healthcare organizations…
  • Nov. 13, 2024

  • Provider Compendium
    Nov. 12, 2024

    Customer Experience Management (CXM) in the Americas – Provider Compendium 2024 provides detailed and fact-based snapshots of 45 CXM providers offering services in the Americas. Each profile offers a comprehensive view of the provider’s scale of…
  • Blog
    Nov. 08, 2024

    Following the conclusion of Everest Group’s inaugural Engage 2024, an event in which attendees left feeling energized and equipped with practical insights and actionable strategies, there is now more to come!  The event, which offered a…
  • Event
    Oct. 21, 2024

    Join Everest Group Practice Director Nisarg Shah for an interactive webinar where the speakers will discuss real-world challenges, demonstrate the benefits of a centralized data platform, and provide insights into the role of AI in automating…
  • Event
    Oct. 08, 2024

    EVENTSIG Global Executive Summit 20240ctober 8, 2024 |4:15 PM-5 PM PTEverest Group is a proud sponsor of SIG’s 2024 Global Executive Summit, taking place on October 7-9, 2024, at the Omni Rancho Las Palmas Resort &…
  • Viewpoint
    Oct. 03, 2024

    Generative AI is revolutionizing how businesses deliver personalized interactions, streamline processes, and achieve cost efficiency within Customer Experience Management (CXM). Drawing on insights from over 120 senior Customer Experience (CX) executives across various industries, this report…
  • Conference
    Sep. 30, 2024

    The Pragmatic Edge: Designing Your Future Technology, the economy, and workplace cultures are creating a dizzying array of fundamental challenges that keep many of today’s business leaders on their heels in reaction mode. This has never…
  • Event
    Sep. 18, 2024

    Everest Group’s Rita N. Soni, Principal Analyst for Impact Sourcing and Sustainability, will be in attendance at the Clinton Global Initiative 2024 meeting on September 23-24, held in New York City. This year, the focus is what’s…
  • PEAK Matrix®
    Sep. 12, 2024

    The Customer Experience Management (CXM) market in the EMEA region has been resilient in the face of a difficult macroeconomic environment, driven by the diverse economic landscape and accelerated digital transformation. Specific growth drivers include increased…
  • PEAK Matrix®
    Sep. 05, 2024

    In 2023, the APAC region's Customer Experience Management (CXM) market witnessed moderate growth, fueled by the adoption of omnichannel solutions, generative AI, and cloud services and the evolving social media landscape. Enterprises seeking to collaborate with…
  • PEAK Matrix®
    Aug. 21, 2024

    The Customer Experience Management (CXM) market in the Americas experienced moderate growth due to a stable economy, especially in the US. This favorable climate encouraged substantial investments from regional providers. Businesses are accelerating their digital transformation…

Items per page