With inflation in the United States at a 40-year high and unemployment near a 50-year low, these are tough times to attract and retain employees in just about every sector. When you add the growing demand for talent in high tech sectors like big data and AI, you get a job market that’s great for these workers, but tough for companies.
David Rickard of Everest Group, a respected provider of insight for the global BPO industry, says that while countries like India have a lot to offer now, there are some other locales that should be on your radar, including Africa.
