Location remains at the core of Nearshore operations. Nevertheless, in their search for the best points of delivery in a region, outsourcing companies are showing more and more interest in people over places.
“The more important thing right now, given the shortage, is to attract talent,” said Sakshi Garg, VP at research firm Everest Group, during the Nexus 2022 panel A Matter of Site: Finding Value Across a Shifting Geo-Location Landscape. “We’re seeing a lot of interest to make sure that the workforce strategy and the location strategy go hand in hand.”