We live in an era where “technology” is synonymous with progress, efficiency, and the promise of a better future. Digital transformation promises to revolutionize our industry, enhance efficiency, boost visibility, and offer unparalleled agility. By 2025, investments in digital transformation are predicted to reach a whopping US$2.8 trillion, almost doubling from 2022’s US$1.8 trillion.
However, we must navigate this path cautiously. The seductive allure of digitization hides a stark reality: the high failure rate in digital transformation and technology projects. A recent study by Everest Group reveals an alarming statistic – nearly 68% of organizations fail to report positive returns on their digital investments.