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Showing 54 results
  • State of the Market
    Aug. 11, 2026

    Insurance carriers are navigating a more complex operating environment shaped by margin pressure, regulatory scrutiny, platform fragmentation, and accelerating AI adoption. Traditional project- and tower-based delivery models are giving way to continuously operated value streams across…
  • Webinar
    Aug. 04, 2026

    Healthcare sourcing is entering a new phase. Buyer expectations are shifting as AI changes how services are delivered, regulatory demands evolve, and outcome-based partnerships become a higher priority. Healthcare expertise, domain-led innovation, and measurable business value…
  • Blog
    Aug. 03, 2026

    In Part 1 of this series, Why the Migration Clock Has Already Started, we explained why Banking, Financial Services and Insurance (BFSI) enterprises cannot wait for a formal mandate to begin their Post-quantum Cryptography (PQC) migration and estimated a roughly US$7 billion spending opportunity across the top…
  • Blog
    July 21, 2026

    Current state of cryptography in BFSI  Banks, insurers, and capital markets enterprises have been using cryptography for a long time across every important part of their business. It protects everything from mobile payments to complex trading platforms and third-party connections.  …
  • State of the Market
    June 17, 2026

    Banking enterprises are navigating a market shaped by persistent cost pressures, rising exception volumes, evolving regulatory requirements, and growing expectations for faster, more transparent customer journeys. As operations become more technology-driven, buyers are moving beyond labor-led…
  • Provider Compendium
    Feb. 24, 2026

    The banking and payments operations landscape is transforming as financial institutions seek to modernize legacy environments, enhance operational resilience, and address heightened regulatory and compliance requirements. This compendium presents fact-based profiles of 27 providers supporting banking…
  • State of the Market
    Jan. 15, 2026

    Amid rising regulatory expectations and growing fraud complexity, financial institutions are reengineering Financial Crime and Compliance (FCC) operations to meet demands for agility, cost efficiency, and risk mitigation. This report provides a detailed view of the…
  • PEAK Matrix®
    Nov. 27, 2025

    The global banking operations market is significantly transforming, driven by continued regulatory complexities, rising customer expectations, and advances in AI and automation. Financial institutions are rethinking their sourcing models to prioritize domain-rich, technology-enabled partners that can…
  • Market Insights™
    Nov. 05, 2025

  • Blog
    Nov. 04, 2025

    Banking And Financial Services (BFS) enterprises are accelerating the adoption of agentic Artificial Intelligence (AI) Agents in Banking, autonomous systems that execute multi-step processes, analyze data, and make decisions at scale. From underwriting to fraud detection, these agents are…
  • Viewpoint
    Sep. 30, 2025

    Investment banking enterprises face mounting pressure from volatile macroeconomic conditions, fee compression, disintermediation through special purpose acquisition companies and direct listings, and increasingly complex regulatory mandates such as Basel III/IV, MiFID II, and Dodd-Frank. Traditional human-led…
  • Provider Compendium
    Sep. 29, 2025

    The capital markets operations ecosystem is rapidly transforming as firms strive to modernize platforms, manage risks, and meet regulatory demands. This compendium features 11 providers’ fact-based profiles, capturing their offerings, client coverage, technology adoption, delivery footprints,…
  • State of the Market
    Sep. 18, 2025

    Capital markets enterprises are accelerating transformation agendas to respond to rising regulatory complexities, cost pressures, and growing investor demands across wealth, pensions, and alternative assets. The shift to outsourced operating models is gaining momentum, especially in…
  • Webinar Deck
    Aug. 13, 2025

    As BFSI enterprises grapple with economic volatility, regulatory scrutiny, and talent constraints, there is a growing imperative to translate AI investments into tangible outcomes. The evolution of Systems of Execution (SoE) offers a pathway to operationalize…
  • Event
    Aug. 13, 2025

    As BFSI enterprises grapple with economic volatility, regulatory scrutiny, and talent constraints, there is a growing imperative to translate AI investments into tangible outcomes. The evolution of Systems of Execution (SoE) offers a pathway to operationalize…
  • State of the Market
    Aug. 12, 2025

    Alternative asset management is rapidly transforming, driven by a projected surge toward US$30 trillion in Assets Under Management (AUM) by 2030. This growth is creating unprecedented operational complexity, with institutions now facing new investor demands, irregular…
  • PEAK Matrix®
    July 31, 2025

    The global capital markets operations landscape is rapidly advancing as institutions seek to serve a fast-growing pool of wealth, pension, and alternative asset investors while maintaining margin pressure and heightened regulatory scrutiny. Demand from asset and…
  • Blog
    May 24, 2025

    The UK’s Financial Conduct Authority (FCA) has taken a bold and necessary step toward establishing a world-leading regulatory framework for crypto assets. In May 2025, it released Discussion Paper DP25/1, inviting public and industry feedback on…
  • May 12, 2025

    Introduction: The evolving landscapeArtificial Intelligence (AI) is revolutionizing industries, and Private Equity (PE) firms are rapidly adapting to harness its benefits. With record-breaking fundraising and considerable dry powder providing a strong capital base, PE firms are…
  • May 07, 2025

    Customer Experience (CX) services have long driven transformation in Banking And Financial Services (BFS), but artificial intelligence (AI), especially Generative AI (gen AI), is rapidly changing how customer interactions are delivered.  In BFS, tasks such as tier-1 query…

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