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State of the Market Aug. 11, 2026
Insurance IT Services State of the Market 2026
Insurance carriers are navigating a more complex operating environment shaped by margin pressure, regulatory scrutiny, platform fragmentation, and accelerating AI adoption. Traditional project- and tower-based delivery models are giving way to continuously operated value streams across… -
Blog Aug. 03, 2026
Post-quantum Cryptography (PQC) readiness in BFSI: the road to quantum-safe transformation
In Part 1 of this series, Why the Migration Clock Has Already Started, we explained why Banking, Financial Services and Insurance (BFSI) enterprises cannot wait for a formal mandate to begin their Post-quantum Cryptography (PQC) migration and estimated a roughly US$7 billion spending opportunity across the top… -
Blog July 21, 2026
Post-quantum Cryptography (PQC) readiness in BFSI: why the migration clock has already started
Current state of cryptography in BFSI Banks, insurers, and capital markets enterprises have been using cryptography for a long time across every important part of their business. It protects everything from mobile payments to complex trading platforms and third-party connections. … -
As IT service delivery evolves from human-led models to AI-enabled and agentic platforms, sourcing leaders must separate marketing claims from measurable outcomes. Service providers are introducing ambitious productivity commitments tied to automation, Gen AI, and agentic AI, but…
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The way enterprises buy and consume technology and IT services is undergoing a structural shift. As AI becomes increasingly embedded across the deal lifecycle, enterprise buyers are reassessing traditional FTE-led commercial models and seeking pricing approaches…
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June 15 - 16, 2026 Hyatt Regency Austin, TX We're sponsoring and exhibiting at ProcureCon IT Sourcing 2026. Come and see us at booth #105. IT procurement isn’t just about sourcing technology, it’s about managing complex…
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Viewpoint Nov. 10, 2025
AI Agents and the Rise of SaaS 2.0
The global Business Process Outsourcing (BPO) industry is undergoing a seismic transformation due to the emergence of autonomous, LLM-powered AI agents that are rapidly changing how services are delivered. This report examines how BPO firms must… -
Market Insights™ Nov. 05, 2025
Operating Model Restructuring in Engineering Services Due to AI
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Market Insights™ Nov. 05, 2025
Impact of Gen AI and Agentic AI: Shift from Effort to Value
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Market Insights™ Nov. 05, 2025
How AI Adoption in Engineering Services Deals Is Enabling Productivity Gains
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Market Insights™ Nov. 05, 2025
Key Ingredients of Recent Winning Deals in Engineering Services
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Market Insights™ Nov. 04, 2025
Price Movement for Advisory/ Professional Services
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Market Insights™ Nov. 04, 2025
Mature Consulting/Professional Services Buyers are Transitioning from Tactical Buying to Strategic Orchestration
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Market Insights™ Nov. 04, 2025
Consulting/Professional Services Spend Challenges: Blind Spot Challenges
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Market Insights™ Nov. 04, 2025
Use VALUE to Optimize Your Consulting/Professional Services Spend
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Webinar Deck Oct. 07, 2025
Webinar Deck: GCC Setups: Evolving Expectations, Engagement Models, and Commercial Strategy
The Global Capability Center (GCC) market is entering a new phase of growth, with over 300 GCC setups in offshore-nearshore regions in the past year, nearly half of which involve provider partnerships. Enterprises are making GCCs… -
Event Oct. 07, 2025
GCC Setups: Evolving Expectations, Engagement Models, and Commercial Strategy
The Global Capability Center (GCC) market is entering a new phase of growth, with over 300 GCC setups in offshore-nearshore regions in the past year, nearly half of which involve provider partnerships. Enterprises are making GCCs…
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